2/10 (非常に不満)
Eric R.
2025 年 9 月 9 日
気になった点 : 清潔度
Our group recently stayed at this property, and unfortunately, the experience did not reflect what was advertised in the listing.First, the sleeping arrangements were misrepresented. The listing showed two king beds in one room, one king bed in the second room, and a sofa bed in the living room — advertised as “sleeps 8.” However, there was no sofa bed in the unit. When I contacted the host, I was told that this property “does not have a pullout sleeper currently.” With eight adults traveling together, this created a significant problem, as we booked based on the expectation of proper accommodations for our group. Second, the property was not clean upon arrival. We found maggots in the sink, a rancid odor from the dishwasher, and stale popcorn left on a shelf. While cleaners were eventually sent, the state of the unit at check-in was far below what should be expected.Finally, communication with the host was unprofessional and dismissive when I raised these issues. Instead of acknowledging the misrepresentation and sanitation concerns, the response implied that it was unreasonable to expect the listed sleeping arrangements to be accurate.This was meant to be a once-in-a-lifetime trip for our group to attend a Packers game. Unfortunately, the misleading listing, lack of cleanliness, and unhelpful communication made the stay very disappointing.
Eric R.
2025 年 8 月に 2 泊滞在