大アンティル諸島のスパのあるリゾート & ホテル

「Hotel de lujo!!! La comida excelente. Variedad en restaurantes. Cuartos amplios y modernos. Definitivamente volvería. 」

「Nice beach and pool area」

「とても快適でした。」

「The resort overall was beautiful. Rooms were spacious clean and comfortable. We enjoyed the swim ups. Service definitely had its ups and downs. I’m someone that doesn’t like to spend hours at dinner. It would sometimes take an hour and a half to complete dinner. Room service was very slow. Most people call this island time, I’m just more fast paced( taking away from pool time). Pool drink service was on point. They remember what ur drinking and you never had to worry about an empty glass. Food...

「Staff is very friendly, it is clean, services are exellent, the only thing I did not like it is not so good condition under the water on the beach - a lot of grass, otherwise everything is excellent.」

「Love the infinity pool. Love the fitness center. Disappointed with Tacos & Tequila. My taco was dry and the lime slices were dry--not a drop of juiice came out of all three of them. I got the Chichen first on the list. Been before and was better. Room cleanup missed and called at 6 p.m. and they sent someone to service and much appreciated. Missed my room snack two days. Still won't keep us from coming back. 」

「Did not receive upgrade, my fault. I did not mention my Expedia status. I was later offered an upgrade. I was very happy with our room and declined upgrade. The staff was very help full and good natured, shout out to Benjamin. We love that you can stay out of the sun or rain most of the time due to the layout. The grounds are beautiful and lush. The pool needs work due to tiles in pool coming off. There was never a problem finding seats. They offer a wide assortment of foods for every want. Will...

「I liked the Rum Factory restaurant, the main dining hall was also banging! Rooms could use a overall remodeling, the mini bar needs more variety. 」

「The pool and beach are nice. However, the hospitality and other items (see below) were very poor and made me feel very uncomfortable throughout my stay. We had to wait more than 2 hours for check-in. The room was double-booked and there was a different family staying in the room. There was no apology for this, and it took another hour for the room to be offered again. There was no cooperation between the front desk and guest services, and everything took a long time to be done. I saw a guest...

「The staff was so attentive and friendly! Room was basic but still perfectly suited. There are so many activities to do on the property.」