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"It was clean, quiet and easy for transportation. The area felt safe and staff were friendly and helpful."

"Great. Perfect layover hotel with lots to do"

"The front staff is amazing !! Thank you "

"Clean and helpful staff"

"Excellent, best idea ever to study at airport after a long, late night flight!"

"We're so happy stay at this hotel. Very Clean and very good breakfasts. Price is reasonably compare to central Tokyo. Family friendly. We're booked 4 beds. Will come back again. Thank you."

"Our stay at the Prince Hotel in Shinagawa was truly wonderful. The staff were exceptionally polite and helpful—especially when we realized after checkout that we had accidentally left our passports in the room safe. They responded immediately and arranged to have the items shipped to our next destination without delay. We are incredibly grateful for their swift and professional assistance—there are truly no words to thank them enough. Our room was very clean and offered outstanding views, making our stay even more enjoyable. Thank you for such a memorable experience!"

"Excellent location for visiting the main attractions of Tokyo."

"Property is beautiful clean and modern luxury would highly suggest "