フリーズ スプリング ホテル

「Quiet, even though it was on a main road.!」

「It was amazing」

「I like that it was convenient to our event but it took awhile to check in, only one person behind the desk. The hot tube look like it needed to be clean so we did not go in.」

「The staff were all great. Our room was clean and comfortable.」

「Wonderful hotel. Room was comfortable and clean and the staff from front desk to manager to restaurant servers were all excellent and helpful.」

「We checked in and tried showering only to have water as cold as ice, door lock didn’t work. Called front desk his response was change rooms. We were already unpacked and he didn't seem to care, he said no one was there to fix anything. Moved rooms to take a shower in room number 2 and the bathroom bath mat was dirty, we used a towel cus the bath mat was that dirty, the shower wall had black curly hair stuck to it. Called front desk three times, no answer. Went to front desk no one there. ...

「Very nice and quiet」

「Not ok」

「Took too long to check in on Friday night, there should have been more than one person checking in guests on a busy weekend. Staff was lacking throughout our stay. I did not see one housekeeper the entire weekend. Our room was adequate, but there was black mold around the shower, products on the wall were half empty, a dog toy under the bed (which indicates a lack of attention to vacuuming), and most of the USB outlets did not work. I booked two rooms, one of which had a strong urine smell and...

「英語が話せないのにスムーズなチェックイン、すごく助かりました。スタッフもフレンドリーで楽しい思い出になりました。」

「Our stay was perfect. Hotels.com really messed up the booking and I almost didn’t have a place to stay. The host at this property held the room for me and we handled everything directly. He was great, the room was spectacular!」

「There were ants in the room and bathroom.」

「clean room and friendly staff」

「Great location. Great stay」