The staff was very kind and did their best to be as accommodating as possible with their broken elevator issue the majority of our stay. One desk clerk Monday night even carried my pizza up to my room so I could use both hand rails on the stairs to avoid further injury to my knee with the already torn meniscus and leaking baker’s cyst. Having to carry all our things down the stairs to check out was a chore and caused pain that wouldn’t have been invited if the elevator was working and a bell cart could’ve been used.