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Hotel Genzianella

1.0 star property
Downtown exploration made easy with historic charm, an on-site restaurant serving local flavors, and high-speed Wi-Fi for staying connected while traveling

Choose dates to view prices

Hotel Genzianella in Downtown blends modern comforts with classic style. Enjoy a meal at the restaurant after sightseeing, use in-room WiFi to plan your next adventure, or walk to nearby attractions like the Gallery of the Academy of Florence.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Room service
  • Housekeeping
The current price is ￥15,107
￥17,896 total
includes taxes & fees
Mar 19 - Mar 20

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Standard

Double or Twin Standard | Living area | LCD TV

Double or Twin Standard

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, blackout drapes, soundproofing

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Bidet
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

Triple room with balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Bidet
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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The price is ￥164,561
￥183,943 total
includes taxes & fees
Mar 10 - Mar 11
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About the neighborhood

Located in Historic Centre of Florence, a neighborhood in Florence, Hotel Genzianella is near a train station and near theme parks. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Fortezza da Basso and Cathedral of Santa Maria del Fiore. Looking to enjoy an event or a game while in town? See what's happening at Stadio Artemio Franchi or Coverciano. Visit our Florence travel guide
Map
50129, FI, Florence, Via Cavour, 112

What's nearby

  • Amazing view of St. Mark's Basilica above the San Marco square in Venice, Italy
    Piazza San Marco
    8 min walk - 0.7 km
  • David!
    Gallery of the Academy of Florence
    10 min walk - 0.9 km
  • Central Market which includes markets, food and interior views
    Central Market
    13 min walk - 1.1 km
  • Cathedral of Santa Maria del Fiore featuring a city, heritage architecture and a church or cathedral
    Cathedral of Santa Maria del Fiore
    16 min walk - 1.4 km
  • Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral
    Piazza di Santa Maria Novella
    16 min walk - 1.4 km

Getting around

  • San Marco University Tram Stop
    9 min walk
  • Florence-Le Cure Station
    10 min walk
  • Florence Airport, Peretola (FLR)
    11 min drive

Restaurants

  • Brunch Republic
    4 min walk
  • Antica Trattoria da Tito
    3 min walk
  • Caffė Lietta
    1 min walk
  • Bar Pasticceria Minni
    4 min walk
  • Caffè Libertà
    4 min walk

About this property

Hotel Genzianella

Hotel near Cathedral of Santa Maria del Fiore
Close to Central Market and Fortezza da Basso, Hotel Genzianella provides amenities like a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Express check-in, a vending machine, and tour/ticket assistance
  • Multilingual staff, smoke-free premises, and luggage storage
  • A front-desk safe
Room features
All guestrooms at Hotel Genzianella feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with bidets and tubs or showers
  • Refrigerators, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 15 per day)
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 15 per day(656 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT048017A12IAT73X6

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Genzianella
Genzianella Florence
Hotel Genzianella
Hotel Genzianella Florence
Hotel Genzianella Hotel
Hotel Genzianella Florence
Hotel Genzianella Hotel Florence

Frequently asked questions

Is Hotel Genzianella pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Genzianella?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Genzianella on Mar 19, 2026 start from ￥15,107, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Genzianella?

Check-in start time: 2 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Genzianella?

Check-out is at 11 AM.

Where is Hotel Genzianella located?

Located in Historic Centre of Florence, this hotel is within a 15-minute walk of Florence Botanical Gardens, Central Market, and Fortezza da Basso. Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore are also within 1 mi (2 km). San Marco University Tram Stop is 9 minutes by foot and Strozzi - Fallaci Tram Stop is 13 minutes.

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Reviews

Hotel Genzianella Reviews

6.4

7.0

Cleanliness

7.0

Location

6.8

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 16 out of 113 reviews
Rating 8 - Good. 24 out of 113 reviews
Rating 6 - Okay. 43 out of 113 reviews
Rating 4 - Poor. 18 out of 113 reviews
Rating 2 - Terrible. 12 out of 113 reviews

Reviews

10/10 Excellent

Mirna

Hotel was good , clean and everything is located like 1 mile away walking.
Stayed 4 nights in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great water pressure and AC. Super convenient but also not loud or crowded. Friendly staff.
Stayed 3 nights in Aug 2023

6/10 Okay

WOLFRAM

Disliked: Amenities
Staff nice, while property limited, no WIFI, limited vending products, no public transport, overall overprized for what's offered
Stayed 4 nights in Sep 2024

6/10 Okay

Hamid

Liked: Cleanliness, staff & service, amenities
The property was under construction. The area was good and very close to city center and supermarket. It was difficult to find the place on google map.
Stayed 3 nights in Oct 2023

6/10 Okay

Bede

Liked: Staff & service
Friendly staff, the elevator was 240 kilos max and showers were really bad. If it were a little cheaper, I’d have given it a 4.
Stayed 4 nights in Sep 2023

8/10 Good

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great.. walkable distance to the city center and most tourist spots you could think of, the staff are incredible accommodating and even let me in the room early like 2 hours before check in time... my only issue was the internet. I worked well in the hallways but would disconnect about half an hour after I’m in the hotel rooms. Also the elevator though it works well, it is quite small.. so if you’re a big party.. it may take you several trips to get everyone up. Other than that definitely worth it
Stayed 1 night in Jun 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very acceptable, would be nice to have a shelf in the shower for soap and shampoo
Stayed 7 nights in Jun 2023

8/10 Good

William

Liked: Cleanliness, staff & service
It is indeed an unusual property, a very old-fashioned, one-floor hotel on the third floor of a building which houses other businesses. For clients not accustomed to this type of family-run hotel, it can seem a bit unusual yet it common in many Italian cities.. The check-in is a man at a small desk, not a counter. There is then one corridor and the rooms. My room was very clean, quiet, very good air conditioning, great water pressure/shower, comfortable bed. The man at the desk, the proprietor was very nice and helpful. The building and facilities are old, to be clear. The location is at the edge of the historic center beyond Piazza San Marco, at Piazza Libertà, a well-car trafficked area. There are a few restaurants nearby. For clients wishing to stay in the more beautiful center, this hotel seems remote although is is only a 10-12 minute walk to Piazza Duomo on Via Cavour. It served my purposes of a 3-day stay for work. The wifi was typically weak but it functioned. The elevator is also old-fashioned, quite small, typical of old buildings in Italy In all, in spite of the slight strangeness of the place, it was a good stay with no problems. Thank you.
Stayed 3 nights in Jul 2022

2/10 Terrible

Monalisa Kilian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not get this hotel. Find something else

Horrible not clean no available pillows limited towels. Noise until 20:30 in our door. Employee building a closet right by our door from 15:00 to 20:30 shower head broken. Bathroom’s door broken. TV not working. No available water or drink. Smells horrible. It was not clean at all. Electric and plumbing exposed. Elevator not working. You need to go up 3 floors by stairs with luggage. When elevator working only one person or two to use. Very dirt building. Reception was not nice or helpful. But a lot of sorry all the time but not effective. Others Guest complaints about not haven’t water for shower. Terrible place I will recommend to be out of there. Oh overthere was a construction around the area (not hotel fault but nevertheless nothing is done to minimize a bit of situation or advise you of anything, well if can call it a hotel very badly managed by amateurs, if expressed your disappointment the receptionist will yelling at you and expressing intimidating words toward you, also there no way to take our luggage near to hotel after you find a parking yourselves and dragging your luggage about 200-300 meters away because parking around is not permit only to local residents. And the construction make unbearable and dangerous to yourselves. Immediately find another hotel is my recommendation
Stayed 2 nights in Oct 2023

6/10 Okay

Maggie

Liked: Staff & service
*
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

İdare eder

2 çift olarak farklı 2 odada kaldık. Bir oda duble diye geçiyordu. Diğeri ekonomi diye geçiyordu. İkisinde de küfler, tozlar çok yoğundu. Çalışanlar çat pat İngilizce konuşuyordu. Kötü değillerdi ama bize çok yardımları dokunmadı. Otelde sivrisinek sorunu vardı. Odamızda gece boyunca birsürü sivri vardı. Genel olarak aslında pek memnun kalmadık bu konaklamamızdan.
Stayed 2 nights in Jun 2024

6/10 Okay

Aparecida Pereira

Liked: Cleanliness, staff & service
Localização boa, porém o hotel não parece hotel , entrada medonha, parecia que não existia , hall de entrada suja sem ninguém , aí no andar tem recepção , mocinha boazinha e atenciosa.
Stayed 3 nights in May 2024

6/10 Okay

Maurizio

Liked: Cleanliness, staff & service
Personale gentile e struttura pulita.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Overall a very pleasant visit

Our stay was overall very pleasant. Only one complaint: the windows are old and leaky so the room is quite cold when it's not summer and the there is a lot of noise coming from the road just outside.
Stayed 4 nights in Apr 2022

2/10 Terrible

mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A évité

Hôtel vieux pas très propre on as passé 4 nuit les draps n ont jamais était changé il faut attendre 20 min pour avoir de l eau chaude odeurs dans les serviettes pas chauffage Le petits déjeuner est servie la veille dans la chambre croissant emballé est madeleine
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly reception of the staff, made me feel like family.
Stayed 3 nights in May 2019

6/10 Okay

Wynne, Madrid

Disliked: Staff & service
El ascensor muy pequeño. La ubicacion no esta mal. Se puede ir andando. Parada de bus cerca. El personal un poco pasota
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
En la página se decía que se cobraría un impuesto de 2 euros por persona y por día y al momento de llegar se me cobro 3 euros, el encargado de la recepción eso si es muy amable. Por otro lado el wifi no llegaba en la habitación que me encontraba y las toallas no se cambiaban a diario. Pero en general por el precio esta muy bien ya que tiene baño privado y televisor. Además la ubicación esta bien.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness

Hotel feo y alejado de todo.

No estuve en El Genzianella cuando llegamos estaba todo patas arriba, por lo que nos llevaron a otro al lado. Era normalito y estaba bastante alejado
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Easy 20 minute walk from train station and downtown
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A small old basic hotel in a walkable distance

The hotel is on the 3rd floor (a different hotel on the 2nd floor). You can either take the stairs of the tiniest lift I’ve ever seen in my life. If you’re travelling with suitcases or little kids with pushchair, you won’t fit in as you have to physically close the lift’s folding doors behind you. Bathroom I must say is a nightmare, the water was boiling (can’t change temperature) and the drain was blocked. I couldn’t tell anyone the following morning as there was no one at the reception. Location wise is good for backpackers, 10-15 minutes to Accademia Gallery on foot (on the same street).

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice!

It was a nice place in a good, decently central location. The wifi was not the best but other than that, a good stay!

6/10 Okay

Silvana

Liked: Cleanliness

comodo ma spartano

hotel comodo per raggiungere il centro e visitare dunque la città, ma molto spartano. va dunque bene per chi è non è interessato a particolari conforts.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, e o sr Giovani nos atendeu muito bem.
Stayed 2 nights in Jun 2017

4/10 Poor

Jose Hugo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Very noisy, not better than a hostel

Not better than a hostel. The staff was very helpful, Pablo, the manager, is a very nice and gentle man, however, the conditions of the hotel were not good, super noisy that we couldnt sleep any night, so they changed us to other hotel downstairs with smaller rooms. The room size was fine with private bathroom but without maintenance.