This hotel locates in the neighborhood of the central station of Florence. We could go almost places for sightseeing by walking. We stayed at city view room and could enjoy the wonderful townscape colored by the Duomo’s and homes' orange roofs through our room’s window.
What we want to recommend this hotel more than these merits is that this hotel’s owner Marco is so kind and heartwarming person! To recover our mistake in the procedure of sightseeing, he helped us hard and sincerely. If there’s not his help, we would not be able to visit some museums. Moreover, we could enjoy the talking with him so that he has a wealth of knowledge.
Next time we’ll visit Florence again, we’ll want to stay this Hotel Ester for seeing and talking with him.(of course, including sightseeing)
Very near from the SMN station. So a bit busy place but no noise in the room. The facilitated PC is too old (Windows XP) and affected by many viruses. I recommend to use your own tablet or smartphone at common space.
The Hotel was not what my family of 3
Expected and the pictures do not accurately portray what this hotel looks like. You cannot see The Duomo from your windows! Complete false advertisement.
Finding this place was kind of hard as you could walk past it and miss the entrance because they don’t even have a Facade! Just small lettering with 4 other hotels that you can’t even see from the other side of the street so we walked right past it. It was a bad sign when two local merchants had never heard of the hotel.
Once inside the entrance is an ugly dungeon with a cranky 100 year old lift for your bags. The check in was fine and the Gentleman was nice but our room was completely separate from the hotel back near the ugly entrance .
The room is 2 floors which I liked. The mini fridge had a freezer which most hotels do not so that was nice for making ice. And the Air Conditioning was excellent! The beds were fairly comfortable and the shower was nice. But there was no dresser to store your clothes so we had to stuff them in the night stand drawer or keep them in our suitcases. There were almost zero extras like shampoo stuff. The remote control for the TV was missing the cover for the batteries so they kept falling out which is just shows that they don’t even care.
This is not a 3 star hotel. More like 2. It’s for young people backpacking around Europe and staying for a night or
2. I do blame myself for not researching the place better so you live and you learn.
Donald
2025 年 6 月に 5 泊滞在
4/10 (不満)
Vanessa
2025 年 5 月 9 日
気になった点 : 客室の快適度
Is OK; but I expected more
This is an 3 star hotel; but compare with others, feel a little less. Have a very good location near to the principal train station and to Mercato Centrale San Lorenzo. The size of the room is OK, but it smelled damp when we entered on it. For hygiene reasons, I would have preferred a small new bar of soap to a used bottle in the shower.
Vanessa
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Simon
2025 年 2 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Feeling cosy in Florence
Nice little boutique hotel just off the main street. on the right hand side. Both host and receptionist were very friendly and helpful. Room was small but comfortable.
Old style lift was a little quirky.
Great little place for those on a budget.
Simon
2025 年 2 月に 1 泊滞在
6/10 (普通)
GOO
家族旅行
2025 年 1 月 29 日
GOO
2025 年 1 月に 2 泊滞在
6/10 (普通)
Maksym
2024 年 11 月 3 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Maksym
2024 年 10 月に 1 泊滞在
8/10 (良い)
Nicodemos
家族旅行
2024 年 10 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelente localização, perto de tudo no centro
Excelente localização, foi o principal motivo da escolha. No geral o quarto estava limpo e bem conservado
Nicodemos
2024 年 9 月に 1 泊滞在
2/10 (非常に不満)
Rajesh
2024 年 8 月 31 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Try to avoid staying in this place. The hotel is located seperately. The picture and reality is different. Also, when I asked for room change the attendant became rude. I has to calm him down. After that he was fine. But the initial lack of empathy reaction to my ask for a change and I gave the reason on why I need to change. I will never stay here again.
Rajesh
2024 年 6 月に 2 泊滞在
8/10 (良い)
Prashant、Mississauga
2024 年 8 月 11 日
良かった点 : 清潔度、スタッフとサービス
Prashant
2024 年 8 月に 3 泊滞在
10/10 (非常に良い)
Ana Marisa
家族旅行
2024 年 7 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelente opção
Foi uma excelente escolha. Hotel bem estruturado, localização muito boa, staff simpático, sem dúvida tudo isso contribuiu para uma ótima primeira visita à cidade. Quando for novamente a Florença, pretendo me hospedar novamente no Hotel Ester.
Ana Marisa
2024 年 7 月に 3 泊滞在
10/10 (非常に良い)
Andres
小さなお子様連れの家族旅行
2024 年 7 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente ubicación de la estación de trenes y de los lugares de interés