「Arrived at 10AM for check-in, although Many others were provided rooms before 3pm, we were delayed until 3:30Pm, and then provided a room with single bed, when double beds specifically reserved, and requested at check-in. Waited 3 hours for mattress for sofa to be delivered. Dinner reservations made with front desk, and confirmed. Were actually Not made with the restaurant, and again we waited extended period. Hotel is Nice, service was terrible. 」
「Arrived at 10AM for check-in, although Many others were provided rooms before 3pm, we were delayed until 3:30Pm, and then provided a room with single bed, when double beds specifically reserved, and requested at check-in. Waited 3 hours for mattress for sofa to be delivered. Dinner reservations made with front desk, and confirmed. Were actually Not made with the restaurant, and again we waited extended period. Hotel is Nice, service was terrible. 」
Bryan