エル アレナルのコテージ

「A estadia foi incrível! O staff super simpático e ajudava em tudo, o hotel é super perto da praia, o quarto super limpo e confortável com boa vista. No fim deram nos umas toalhas e deu para utilizar um balneário. Tudo incrível! Apenas poderiam melhorar a internet e um barulho que faz a casa de banho ao abrir a porta 」

「We loved our stay here , the professional helpful staff and the lovely clientele.」

「Frühstück war sehr lecker und sehr schön dass es bis später serviert wird. Personal ist sehr freundlich, wir sind schon zum zweiten Mal hier, und werden gerne wiederkommen.」

「Cockroaches in bathroom- should have given me another room instead of spray. Thankfully the man at reception at 4am let me into another to shower coz i couldn't shower in my room with all the dead Cockroaches in the shower. 」

「La música se escucha siempre muy fuerte. Los ascensores son bastante antiguos y están mal conservados. Además nuestro baño tenía un olor intenso que no se iba. Igualmente la habitación estaba en buenas condiciones y era bonita. Las piscinas son grandes y siempre había tumbonas vacías donde ponerte, la comida q se sirve en el bar de la piscina está rica igual q las bebidas. Además la atención en recepción es adecuada.」

「Poolen var lite kall i april men städad och fin. Fick rum på baksidan med morgonsol. Tyvärr renoverades mitt emot vilket inte låter så bra (men behövdes). 」

「 I booked this hotel through Hotels.com as All Inclusive, which clearly stated that meals and drinks were included. However, when I arrived, I was informed that the booking only covered breakfast only. There were no inclusive drinks, no lunch or dinner, and no minibar access. I contacted Hotels.com, and they confirmed that my booking should have included full meals and drinks. The issue has been escalated to their resolution team. The hotel itself is clean and the staff were polite, but the...

「Shower leaks and floods the bedroom, UBS sockets don’t work. Reported this to the front desk but issues not resolved during our 4 nights stay. Towels were worn and needs replacing. 」