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「Great historical stay!!! Amazing history of the mansion!!! Staff was very friendly and helpful! Cleanest rooms ever!!! Wonderful front porch with rocking chairs!!! Highly recommend a stay at Steele Mansion!!!」

「Do not stay at this property. We checked in and the room was unacceptable. At this price I didn’t expect a high-end room. However, there were dead bugs on the towels. The ceiling was falling down. The smell was so bad in the room. We left the door open for a half hour. We did not stay there and wanted our money back. They had no other rooms. The Clerk said we would have to talk to the manager. We tried to contact him several times and he’s never responded. Expedia cannot contact him either. We...

「The lobby, parking lot and room was clean. The two workers were nice and accommodating.」

「Just wish bathroom had a fan, everything else was great.」

「The room was very clean and nice and chilled for the weather extreme hot temperatures that were happening while I was there for 24 hours. The staff was very helpful and kind. I highly recommend The Westin there in downtown Cleveland. The only complaint I can honestly say was that the room service food I ordered arrived all cold. They said it would arrive to my room in 20 minutes, which it did arrive within that time. 3 carne asada tacos, rice and beans, corn. All cold. I was too tired to have...

「客室がとても綺麗だった」

「The staff were very nice and accommodating! The room was clean but small. The pool and hot tub were awesome! The room had a fridge but no microwave?? I was disappointed that there was no continental breakfast! There was a Starbucks restaurant in the hotel that offered breakfast, but it was too expensive. Overall it was a nice hotel but over priced considering that there wasn’t a microwave nor continental breakfast offered?」