「Staff very good but on Friday one young lady had to do reception, bar and restaurant which I felt was too much for her. However she cheerfully managed to help everyone eventually! Saturday morning the lift wasn’t working! 」
「It's an ok hotel if you are visiting Excel for an event but the hotel needs a make over and especially the public area is worn down. My room was ok and the restaurant was ok too. There is nothing else in the area so I recommend Excel north where there are more restaurants.」
"They were very courteous. The rooms were clean and adequate for business or just sleeping. Breakfast was acceptable, although there was not much variety. I would like to come back again."
