Crowne Plaza London - Docklands by IHG

Waterfront hotel with a full-service spa and a fitness center

Choose dates to view prices

Where to?

Dates

November 2025

7

December 2025

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Crowne Plaza London - Docklands offers a peaceful Thames view near O2 Arena. Guests love the attentive staff, dry cleaning services, and Rinu spa. The indoor pool is perfect for recharging after exploring, and free WiFi keeps everyone connected.

Excellent

Popular amenities

Spa
Pool
Bar
Housekeeping

￥17,484 total

includes taxes & fees

Nov 23 - Nov 24

Room options

Check availability for these dates

Tonight

Nov 7 - Nov 8

Tomorrow

Nov 8 - Nov 9

All rooms

1 bed

2 beds

Showing 10 of 10 rooms

Standard Room, 2 Double Beds (Mini cooler)

Very good

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Separate bedroom

Shower/tub combination

Hair dryer

Private bathroom

Air conditioning

Connecting/adjoining rooms available

Free cribs/infant beds

Hypo-allergenic bedding available

Hair dryer

Private bathroom

25 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 Double Bed, Accessible

Excellent

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Separate bedroom

Shower/tub combination

Hair dryer

Private bathroom

Air conditioning

Connecting/adjoining rooms available

Free cribs/infant beds

Hypo-allergenic bedding available

Hair dryer

Private bathroom

25 sq m
Sleeps 2
1 Double Bed

Standard Room, 2 Double Beds

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Separate bedroom

Shower/tub combination

Hair dryer

Private bathroom

Air conditioning

Connecting/adjoining rooms available

Free cribs/infant beds

Hypo-allergenic bedding available

Hair dryer

Private bathroom

25 sq m
Sleeps 4
2 Double Beds

Standard Room

Excellent

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Separate bedroom

Shower/tub combination

Hair dryer

Private bathroom

Air conditioning

Connecting/adjoining rooms available

Free cribs/infant beds

Hypo-allergenic bedding available

Hair dryer

Private bathroom

25 sq m
Sleeps 2
1 Twin Bed

Standard Room, 1 King Bed

Wonderful

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Separate bedroom

Shower/tub combination

Hair dryer

Private bathroom

Air conditioning

Connecting/adjoining rooms available

Free cribs/infant beds

Hypo-allergenic bedding available

Hair dryer

Private bathroom

25 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Double Bed (Mini cooler)

Wonderful

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Separate bedroom

Shower/tub combination

Hair dryer

Private bathroom

Air conditioning

Connecting/adjoining rooms available

Free cribs/infant beds

Hypo-allergenic bedding available

Hair dryer

Private bathroom

25 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 King Bed, Accessible (Minicooler)

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Separate bedroom

Shower/tub combination

Hair dryer

Private bathroom

Air conditioning

Connecting/adjoining rooms available

Free cribs/infant beds

Hypo-allergenic bedding available

Hair dryer

Private bathroom

1 bedroom
Sleeps 2
1 King Bed

Premium Room

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Separate bedroom

Shower/tub combination

Hair dryer

Private bathroom

Air conditioning

Connecting/adjoining rooms available

Free cribs/infant beds

Hypo-allergenic bedding available

Hair dryer

Private bathroom

Sleeps 1
1 Twin Bed

Junior Suite, 1 King Bed

Very good

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Separate bedroom

Hair dryer

Bathrobes

Private bathroom

Air conditioning

Connecting/adjoining rooms available

Free cribs/infant beds

Hypo-allergenic bedding available

Bathrobes

Hair dryer

33 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Double Bed with Sofa bed

Wonderful

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Hypo-allergenic bedding

Sofa bed - single

Separate bedroom

Shower/tub combination

Hair dryer

Air conditioning

Connecting/adjoining rooms available

Free cribs/infant beds

Hypo-allergenic bedding available

Sofa bed

Hair dryer

25 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

About the neighborhood

E16 1AL, England, London, Western Gateway, Royal Victoria Dock

What's nearby

IFS Cloud Royal Docks Station - 3 min walk - 0.3 km
ExCeL Exhibition Centre - 4 min walk - 0.4 km
O2 Arena - 3 min drive - 1.7 km
London Stadium - 11 min drive - 7.3 km
Westfield Stratford City - 13 min drive - 8.0 km

Getting around

Royal Victoria DLR Station - 3 min walk
West Ham Station - 5 min drive
London City Airport (LCY) - 12 min drive

Restaurants

‪Costa Coffee - ‬6 min walk
‪Sandwich & Co. - ‬5 min walk
‪Water Front Quayside Cafe & Bar - ‬7 min walk
‪Starbucks - ‬6 min walk
‪Nakhon Thai Restaurant - ‬6 min walk

About this property

Crowne Plaza London - Docklands by IHG

Upscale hotel near ExCeL Exhibition Centre

Near O2 Arena, Crowne Plaza London - Docklands by IHG provides dry cleaning/laundry services, a bar, and a gym. Treat yourself to a massage at Rinu, the onsite spa. Free in-room WiFi is available to all guests, along with a business center and a steam room.

You'll also enjoy perks such as:

An indoor pool
Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
Babysitting (surcharge), ATM/banking services, and concierge services
Free newspapers, 1 meeting room, and a 24-hour front desk
Guest reviews say great things the breakfast, helpful staff, and location

Room features

All 210 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.

More amenities include:

Hypo-allergenic bedding and free cribs/infant beds
Bathrooms with shower/tub combinations and hair dryers
Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Pool
Pet friendly
Free WiFi
Restaurant

￥16,881 total

includes taxes & fees

Nov 9 - Nov 10

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Self parking on site (GBP 25 per day; includes in/out privileges)
Limited onsite parking
Wheelchair-accessible parking and van parking available

Food and drink

Full breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 19.99 per person
A bar/lounge
A restaurant

Things to do

Full-service spa
Gym
Indoor pool
Steam room

Family friendly

Babysitting (surcharge)
In-room crib
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business center
Conference space
Meeting room

Outdoors

On the waterfront

Full-service spa

In-room massages
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Assistive listening devices
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

More

1 building
5 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Free crib
Hypo-allergenic bedding

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Food and drink

24-hour room service
Coffee/tea maker

More

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from November 27 2025 to December 12 2025 (dates subject to change):

Spa
Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 30.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

Fee for full breakfast: approximately GBP 19.99 per person
Self parking fee: GBP 25 per day (in/out privileges)
Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Guests under 18 years old are not allowed in the fitness facility

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Hotel London Docklands

Crowne Plaza London Docklands

London Docklands Crowne Plaza

Crowne Plaza London - Docklands England

Crowne Plaza London - Docklands Hotel London

Crowne Plaza London Docklands Hotel

Crowne Plaza Docklands Hotel

Crowne Plaza Docklands

Crowne Plaza London Docklands

Crowne Plaza London Docklands an IHG Hotel

Crowne Plaza London - Docklands by IHG Hotel

Crowne Plaza London - Docklands by IHG London

Crowne Plaza London - Docklands by IHG Hotel London

Frequently asked questions

Does Crowne Plaza London - Docklands by IHG have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from November 27 2025 to December 12 2025 (dates subject to change).

How much does it cost to stay at Crowne Plaza London - Docklands by IHG?

As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza London - Docklands by IHG on Nov 23, 2025 start from ￥14,570, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza London - Docklands by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza London - Docklands by IHG?

Self parking is available for GBP 25 per day. Limited spots are available.

What time is check-in at Crowne Plaza London - Docklands by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza London - Docklands by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza London - Docklands by IHG located?

Located in Docklands, this spa hotel is 0.3 mi (0.4 km) from ExCeL Exhibition Centre and 1.9 mi (3.1 km) from O2 Arena. Thames River and ABBA Arena are also within 3 mi (5 km). Royal Victoria DLR Station is only a 3-minute walk and Custom House Station is 9 minutes.

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Crowne Plaza London - Docklands by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities

10/10 Excellent

Caterina

Sep 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel

Stayed 3 nights in Aug 2025

10/10 Excellent

Michaela

Oct 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff member on check in was lovely and very helpful

Stayed 1 night in Sep 2025

10/10 Excellent

Rebekah

Sep 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great stay. The staff and facilities were excellent. Short walk to train station and cable cars.

Stayed 2 nights in Sep 2025

10/10 Excellent

Irodakhon

Jul 16, 2025

Liked: Cleanliness, staff & service, amenities

Staff was good, breakfasts were amazing

Stayed 7 nights in Jul 2025

10/10 Excellent

Farmer

Sep 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A really nice hotel. Super convenient for events at Excel. Staff are wonderful, especially Elizabet who helped me combine two bookings together so my extension to my original booking resulted in me staying in the same room. Breakfast staff are fantastic too!

Stayed 1 night in Sep 2025

8/10 Good

chloe

Sep 21, 2025

Liked: Cleanliness, staff & service, amenities

Nice hotel overall. Window didn’t close in our room, slight smell of sewage in the bathroom in the evening and Tv didn’t work very well (not that we really needed it). Breakfast lovely, used the pool which was nice and everywhere was clean, staff polite. Perfect location for what we needed.

Stayed 1 night in Sep 2025

10/10 Excellent

Ashvin

Jul 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay with the family for a concert at the O2. Easy to get to and good food options nearby. Good size rooms, friendly staff and clean.

Stayed 2 nights in Jul 2025

10/10 Excellent

Marcia

Oct 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was the first time I stayed at this hotel and will not be the last. I brought a group over from the States for their first trip to Europe. Check in was easy, the staff was polite and professional. We included the breakfast. There was a great selection of fresh, colorful food for all palates. Easy to get to the center of London but so nice to get back to the hotel and the river. Some excellent restaurants in walking distance. Looking forward to going back again next year.

Stayed 4 nights in Sep 2025

8/10 Good

Angela

Aug 31, 2025

Liked: Cleanliness, staff & service

Staff services & professionalisation was excellent. Had issues with the toilet system, same was rectified promptly. Overall stay was excellent.

Stayed 3 nights in Aug 2025

8/10 Good

Wayne

Jul 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and location but a small bed

Stayed 1 night in Jul 2025

10/10 Excellent

Abdul

May 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very friendly staff and very clean.

Stayed 1 night in May 2025

10/10 Excellent

Kirsten

Jun 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The hotel is in a great location for a visit to the O2… or the Excel Centre, with just quick ride across the water on the cable cars to the O2 which was fun. The hotel was lovely and clean and well presented with most the staff being friendly and helpful. I would happily stay here again.

Beautiful natural colour palette dining area, with a great breakfast and friendly staff.

View looking across the dock to the hotel.

The O2 across the water and the cable cars are only a 3min walk from the hotels lobby.

Stayed 1 night in Jun 2025

10/10 Excellent

ANDREW

Jun 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel. Spent a couple of nights there when visiting London. Rooms were great and beds were very comfy. Breakfast was excellent. Close to Custom House station. Highly recommend

Stayed 2 nights in Jun 2025

10/10 Excellent

Klara

May 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a nice lovely place in London

Stayed 2 nights in Mar 2025

10/10 Excellent

B

Jun 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great customer service!

Great room, fab view and good facilities. Recommended.

Stayed 3 nights in Jun 2025

8/10 Good

Gurmeet

Sep 17, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Broken lift and jacuzzi was broken for our duration. Rooms was dirty people left rubbish in rooms. Shower not working. Awful hotel avoid

Stayed 1 night in Aug 2025

10/10 Excellent

Samir

Jul 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel and nice food too.

Stayed 3 nights in Jul 2024

10/10 Excellent

Tatiana

Oct 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay

Stayed 3 nights in Oct 2024

8/10 Good

Brett

May 1, 2025

Liked: Staff & service, amenities, property conditions & facilities

Staff were very friendly and helpful, especially at the Spa and front desk. It was slightly annoying having to get a key card for the lobby toilets.

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Dec 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay

Very helpful and friendly staff. Polite and kind with children. A lovely stay!

Stayed 2 nights in Dec 2024

10/10 Excellent

Shirley

Nov 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in a perfect location

Excellent Hotel in a superb location, particularly for the cable car to the o2 Arena. Good friendly service, plentiful and tasty breakfast and spotlessly clean. Will definitely stay again.

Stayed 1 night in Nov 2024