ニーヴェンハイム駅周辺ホテル

「Das Zimmer ist etwas in die Tage gekommen, aber: für das, was ich gebucht und bezahlt habe, vollkommen gut. Ich war nur eine Nacht dort, bin spät angekommen und recht früh wieder los. Der Zugang war gut erklärt und damit gut zu finden. Personal habe ich keines angetroffen. Das Zimmer selbst war ordentlich und sauber, lediglich der Renovierung Stand ist etwas her. Dennoch alles prima, es kann niemand erwarten dass ständig renoviert wird. Mit dem PKW hat man eine prima Parkmöglichkeit direkt auf...

「Amazed.」

「Room was clean but showing age. Door handle to bathroom broken and hairdryer did not work. We had to change the fan as that was faulty. Reception were a bit put out because we asked for a replacement so we didn't mention the other faults. Breakfast was fantastic. We had the windows open because of the heat and it was not too noisy outside Overall the hotel was very dark , almost as though they were saving money by not turning on lights. Probably would stay again but not in the summer」

「I would like to formally raise a complaint regarding my recent stay at your hotel. When I arrived to check in on March 13, I was informed by the reception staff that there were no key cards available to access the rooms. As a result, I was forced to wait for approximately one hour at the reception before I could complete the check-in process. Considering it was already very late at night, this situation was extremely inconvenient and frustrating. At that time, I asked whether I could cancel...