タウン オブ ノース キャッスル ホテル

「設備は古さが目立つ．窓は隙間が空いており外気が侵入、外の音も漏れてくる．暖房が故障していて冷たい風しか出ないので、やや寒い夜を過ごした．壁は薄く、隣の部屋のシャワーやトイレの音が聞こえる．トイレのペーパーホルダーも壊れていた．朝食は普通に美味しい．」

「フロントの対応が返事がいいが実行力が伴わない」

「Very unpleasant service, which requires a basic training by a company. 」

「Stayed for 5 nights. The air filter was absolutely polluted with dust, it looked like it hasn’t been changed in a year. Our son got an allergic reaction to the dust and had to take him to the ER during our stay. One of the beds did not have a comforter which we reported upon arrival. We were told for 3 straight days that it would be delivered and was not. It was finally delivered as we were checking out. I am a work traveler and have seen it all but the service and cleanliness were way below...

「車がないと行けないです。周りはニューヨーク か？と思うほどのどかで美しい所です。 ホテル自体は大きくはないですが、部屋は充分に広く 快適です。レセプションは狭いですが、奥にあるリビングには飲み物やスナックが置かれ、夕方にはワインとチーズやハムなどのおつまみが置かれていました。可愛いお部屋に可愛いバスが気に入りました。テレビもケーブルだそうで沢山のチャンネルから映画やドラマが見放題でした。 ヨガのスタジオがあり、宿泊客は無料で参加できます。ビジターは25ドルだそうです。私も参加してきました。ご近所さんが集まる様な雰囲気で楽しい和気あいあいのヨガレッスンでした。 朝食はコンチネンタルを部屋まで運んでくれます。ベッドの上で頂けます。チェックインの時、朝食希望時間と 内容をチェックします。 氷などは頼むと持ってきてくれますし、荷物を運ぶのもやってくださいます。 チェックアウト後にレストランでランチを頂きましたが とても美味しかったです。店内がどこを とっても フォトジェニックでした。 少し遠いですが また是非泊まりに行きたい！と思います。」

「Place didn't exist. Host did not respond to requests to clarify check-in. Upon arriving, the location was not as described and an individual who answered the door informed our party this was not a rental property. Had to last minute book elsewhere.」

「Brand new space. Our room was so clean!! Smelled clean. The location is perfect and walkable to restaurants, bars, grocery store. The game room was so much fun. Our host was the absolute best. Excellent communication from start to finish. Excited to return.」

「did not respond from the morning day of check-in. Responded to me all the way up until the day I was supposed to stay in the house do not book with these people they are scamming」

「Property was missing needed items and it took two days to get them(coffee maker). For the price you get what you’d expect. Older property with some updates needed. Everything worked but older appliances. 」

「We had a lovely experience. I particularly enjoyed the community breakfast table. The other guest were wonderful as were the conversations (hosts included).」

「Though the stay was cut short due to wintry weather, this was a perfect spot to stay in Westchester a few days. It's walking distance to the White Plains train station. Even comes with a garage!」

「Rooms were very clean, well decorated however bathrooms were not. Parking was accessible and perfect. Some appliances did not work like iron stained my clothes and coffee machine did not work. Everything else was fine. 」