セント チャールズ郡 ホテル

「Staff was super rude as a frequent traveler we abide by all rules and signs posted when there is no rules or signs posted you treat your guest like trash for not knowing the rules that you never explained in any way.. worst vacation EVER . STAY ANYWHERE ELSE BUT HERE! 」

「It was a nice hotel. Unfortunately we didn't get a chance to check out the breakfast but everything else was great. It was a very nice area with lots of eating options right outside the hotel within walking distance. Would definitely stay there again.」

「It was a nice stay, however, it definitely looks like this tree is kind of outdated a bit」

「Great place, quiet 」

「The hotel was being remodeled and never was told. The staff was just okay. I have definitely been in better hotels and won't be back. 」

「Yes」

「Breakfast eggs were not good, tasted funny. No raisins or nuts or fruit. Nice coffee and tea area, and nice large dining space and room. 」

「Everything was clean and 」

「Room was newer but very quick clean given and soap rings, stains on counters which were fresh so someone didn’t do their full job. Building and everything newer though 」

「Pool was green and too cold to swim in. The hall ways were gross and dirty. Rooms were dated and tired. 」

「Tru Hotel Chain never disaapoints.This particular location was perfect. It was clean, very nice staff, safe environment and best of all, walking distance for everything. This area is a whole vibe. You never have to leave the area for good food, nice bar or nite life. I will definitely stay here again. 」

「We arrived at 3:20 pm. Had to wait until almost 4 for room to be ready. We were upgraded to a suite. Check in time states 3 pm Breakfast was clearly listed as 7 am start, food wasnt ready until 7:30. Eggs were cold, there was only one option for yogurt, peach, and one option for jelly, grape. There was only decaf coffee anf hot water when i tried to get coffee for breakfast. The swimming pool was closed. Parking was fine, room clean, bed comfortable. Staff apologized numerous times, but...

「Nice clean safe nice area good breakfast」

「No free breakfast. Have to pay $5.00 to park a car! Outrageous! Ridiculous. A fee up sale???」

「I was awakened Friday night by very loud drilling and hammering on the wall above my bed. The front desk staff basically said “deal with it/it won’t take long” and the manager called to tell me it was my fault because I checked in a day later than reservation and even though he personally managed my lost reservation on check in, he had no idea anyone was in my room. Windows are dirty, space smelled musty, and the property is generally tired and run-down. When I asked for my wifi password as...

「We had no tv no wifi and the staff made no effort to help fix either situation 」

「Property was absolutely filthy and needed updated at least a decade ago, if not longer. There is a "remodel" going on, but what exactly is being improved? No clue, we saw no improvements. What we did see was torn and hanging wallpaper literally everywhere, construction dust and trash from days? weeks? months? prior with absolutely no attempt to keep the establishment tidy. There was a sign on the front desk saying there is no maid/housekeeping and it definitely showed. As other reviews for the...

「The room was very clean and nicely put together. The front desk ladies were extremely welcoming, and the complimentary breakfast was delicious. We throughly enjoyed our short stay at the hotel. 」