オグン ホテル

「I thoroughly enjoyed my stay here, the room was immaculately clean, the room service response time is lightening quick. This is luxury and opulence at its finest. Treated like a VIP from start to finish 」

「Very good service, I love the place and they make you feel home , Mrs Kemmy very welcoming lady I Will recommend to anyone . Thanks again 」

「スタッフの気配りが良い。部屋は広くてきれい。 空港に近いため、渋滞が激しい市内から来るには時間が読めないことがあるので、前日泊には最高の立地。空港までタクシーで10分前後。 近くにスーパーマーケットがあり、そこでお土産のチョコレートを買いました。」

「Brilliant」

「Breakfast was amazing its looks awesome i like it.」

「I was quite impressed with the quality and maintenance of the facilities. The shower was a particular delight - the best rainfall shower i have used in a hotel for long time! Everyone from the parking lot attendant, the reception staff to the lift attendants were friendly, polite and helpful. The complimentary breakfast had a wide variety and was quite tasty. I'll definitely be back.」

「Bad exreience. service is very bad. a guest room door was not working. It took 2 hours to foix my room door. A reception desk and facility manegemen have bad communications. Totally I could not enter my room for two hours!! I have used this hotel many years, but service is getting worse gradually. 」

「It’s okay 」

「Hotel staff's hospitality was good impressive Electricity was not stable」

「新しいホテルで外観も綺麗なのですが、新しいせいか従業員のミスやエクスぺディアとの契約条件の勘違いも 多く残念なホテルです。 1つ目　空港からの送迎無料とありますが、有料でした。それも普通のレートの倍以上の金額です。ホテル側の言い分を聞くとエクスぺディアとは送迎の手配はするが、無料という契約はしていないとのことでした。エクスぺディアの条件には空港からの送迎無料と書いてあります。 2つ目　チェックイン時にデポジットとして１０万ナイアの預け金をカードで行いました。チェックアウト時に現金で払うからキャンセルしてくれと頼むと、それはできないの一点張りで余った分は現地のお金で振り込むということでした。カードだと換金レートが悪く、日本に帰る時なので、現地のお金も必要なく最悪でした。」

「Upon arrival staff informed us that though the room was prepaid Hotels.com does not pay the property. The owner gave the staff orders to collect local payment. We complied and paid with the owner's word that he cancelled the Hotels.com reservation. We waited for a hotels.com email but received none. We checked out after a sleepless night due to 3 bed bugs discovered at about 1 a.m. Upon vacating the next morning, the owner assured us of repayment for the one night we did not use by TUESDAY...

「Good 」

「The location was good. Gym was subpar. The room was comfortable bed and clean. 」

「Clean room and nice setup」

「Clean room, tasty food, close to where I wanted to go」

「The restaurant staffs were not friendly」