2/10 (非常に不満)
Uche
2025 年 9 月 20 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The beddings were stained with marks and old looking , seemed overused didnt smell or look freshly washed and not completely white, though presented as white beddings. The water tank in the bathroom was leaking dirty rusted water , which kept dripping on me as I attempted to use the sink which was just undeneath the defective tank. I noticed 3 dark orange stains on the floor after first night at hotel and reported it - it was disgusting, couldnt comprehend why they would even put a guest in that room considering they were aware that the tank was defective and new one had been ordered according to the staff. The cup used to drink tea was not washed properly had old stains and tea marks from previous use, yet the cleaner had washed the cup for use. The top of the table in the room was broken causing a health and safety hazard as it could easily fall on someone's foot. The cover was just losely placed back without repair. There was no chair provided in the room even though I was advised sent for repair- no replacement provided. The safe for placing valuables was faulty, it was allegedly repaired but couldn't get my stuff out and the staff were not truthful about time it would be resplved, if I had to catch a flight would have missed it due to the delay resolving the safe issues and it remained defective until I checked out. Hygiene is an issue from my experience. Shortened my stay and moved to a another hotel . The only good is its proximity to airport. Not recommended.
Uche
2025 年 9 月に 2 泊滞在
