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"Staff tried their best to help us desite the language challenges. Appreciated this. Facilities are well kept."

"Fantastic location. Easy to walk to Nagano station. Easy walk to Zenkoji. It is a Japanese hotel so it is a small room. Don't expect western size. No issues with it at all. "

"Close to trains. Helpful staff. Affordable "

"Hotel Metropolitan Nagano is directly connected from Nagano Station which is a gateway to lots of sightseeing spots. Service was impeccable, breakfast abundant and scrumptious, location so central to shopping and dining. The only thing I wish this hotel would have is a spa with public bath/sauna. With cold winter in Nagano, hot bath would make the stay perfect. Otherwise, I enjoyed everything about my stay at this hotel. "

"ご飯がとてもおいしかったです"

"Excellent accomodation, clean, tidy, good amenities and quite comfortable. Bathroom just a bit snug but otherwise very good. Excellent range to choose from for breakfast and had a choice of almost real coffee (automatice machine not barista) but best breakfast coffee yet in Japan."

"We enjoyed our stay here. The staff was friendly and the place was clean. We got a suite and the room was huge compared to most rooms in Japan. It overlooked the river which was an added plus. "

"EXCELLENT STAFF"

"I enjoyed my stay here. Hotel is right opposite Nagano station, and very close to the shopping and dining district. The room was very clean and the staff was very friendly. No microwave available to heat your food, but there is a 7/11 close by for that. Bed was comfortable and a nice sized TV mounted at the base to watch shows. I would definitely stay here again if I ever return to Nagano."