北マタベレランド ホテル

"滝までのアクセスも良かった。"

"とても素朴で、緑の多い素敵なロッジです。観光地から少し離れてるのも静寂で良かったです。緑が多いと管理が大変だろうに、毎日プールを綺麗にしているスタッフの方の黙々とした作業が印象的でした。私はプールでは泳がないのですが、キレイな水面は心穏やかになります。朝食は作り置きではなく、来てから卵料理を焼いてくれます。置かれていたドリンクの柑橘系のソフトドリンクがとても美味しかったです。"

"All the staff in this lodge are far better organised, more professional and kind than a large sized luxury hotel we stayed during this trip. It is a cosy small hotel with specious room and a beautiful garden with friendly staff, always flexible and attentive to your needs. Decor is nice and simple as well. It’s really the people that make trips special after all, and this lodge really lives up to it. "

"First of all, we felt very uncomfortable with the whole set up of the hotel where concierge welcomes you with colonial style uniforms with decor that indicates the price of colonialism, and it certainly feels like it attracts people who celebrates colonialism. For normal educated minds like ours, it was a hall of shame, to put it bluntly. On our first night, we had no water so we called the reception to arrange a repair. A while later I get a call back from the reception asking to check if it’s working. Throughout these exchange we received absolutely no word of apologies. For a room service, they charge outrageous $10 for a $10 sandwich which is not even delicious. Restaurant staff was under trained to say the least. A manger looking person kept asking if staff are trained and if we enjoy the dinner. In such situations, guests would normally remain polite and would not complain about something they can fix right away such as lack of training. It happened in every dining place we tried in the hotel but one thing they certainly don’t do is to actually check themselves whether their staff are well trained because they certainly aren’t. Not attentive, food is not great, and on top of that a waiter kept asking if we want a bill when we told him we are not in a hurry. He still brought it to us anyway. Overall, the hotel is located in a beautiful setting but it’s not worth the price we paid for. "

"Wifi was fast and quiet "

"スタッフも親切で静かでいい宿でした！ 朝方部屋の中まで誰かが吸っている煙草の臭いが臭うのだけは残念でしたが、ホテルのせいでは無いので…"

"掃除の時間が不定期。タオルが足りないとか何か有ります。夜にチェックが入るんで申し出すると解消。アフリカ有る有るかな？と思いました。スタッフは感じが良く居心地は良かったです。 シャトルバスがビクトリアフォールズとの間に有り便利でしたが、昼間待ってたけど来ない日が有りました。聞いたけど良くわかりませんでした。時間が有る日だったので気にしなかった。"