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The Capra is one of the best hotel experiences I ever had. We keep going back anytime we can. This is the one place where service is at its utmost definition.

Hosts were friendly and it is my best experience ever in my life!

Had an amazing stay!

Its not often that I have an experience that is close to perfect, but my stay at Mont Cervin Palace came pretty close to perfection! We arrived at checkin and proceeded to checkin at ease with the polite staff who showed us to our room, which they had upgraded for us to a suite overlooking the Matterhorn. It was immaculately clean and very well appointed with large living room-extra toilet and full bedroom with good sized bathroom, smart appliances (shower, bidet, nespresso machine-refilled...

Beau Site is overlooking Zermatt with a splendid view of the Matterhorn. Great hotel with welcoming staff. This ended up as a very relaxing five day vacation with pampering service and good food.

We arrived in Zermatt by train, and the hotel provided free transportation from the train station. From the moment we arrived, we felt at home. The hotel's 'lobby' is more like a living room, complete with comfortable chairs, fresh flowers and a fireplace. The staff was friendly and very helpful. Our room was spacious and had breathtaking views of the mountainside, as well as a personal note from the innkeeper and fresh apples upon our arrival. We had turndown service each evening with...

It was fantastic. Wonderful hotel. Helpful staff

A great little hotel where attention is paid to every little detail in the room.

This property is amazing. It is near the Very center of town. Walkable to everything. It has a courtyard with loads of chairs for enjoying the outside. Rooms are spacious, clean, and very well-appointed. Minibar, fridge, heated towel racks, robes/slippers, complimentary water and kombucha. The spa area is also exemplary--hot tub/jacuzzi, pool, sauna, wet sauna, and aromatherapy shower. All very clean. The staff are extremely helpful and attentive. Breakfast in the morning is extensive...

The staff was incredible. Beautiful views from our balcony. The included spa had a steam room, jacuzzi and sauna which we fully enjoyed. We considered staying another night after we saw the room for the first time! We would definitely recommend this hotel for an enjoyable stay.

It’s my fourth stay at CERVO and I’ll be back! The breakfast isn’t as extensive as was originally, but you can still order a wide variety of hot dishes and I found the breakfast staff very attentive, and the evening staff perhaps understaffed?

Had a fantastic time at this very unique hotel located above the city of Zermatt on the Mountain Gornergrat. We requested a room with a view of the Matterhorn and we were extremely pleased with our room and view. The price of the hotel included dinner and breakfast (at least in our case). Not sure if this is the norm, but a nice surprise. Breakfast and dinner were fantastic. When you consider the very unique experience of waking up or falling asleep with the Matterhorn from your room at eye...

The staff was very friendly. The breakfast buffet was probably the best I've ever had at a hotel. It was convenient to the train station and the central area. The lack of air conditioning was less than ideal, but that wasn't a significant problem. Overall, I enjoyed my stay.

This was a true Alpine experience! The hotel was like something out of Swiss Family Robinson. It was pristine in every way. The room had everything we would ever need and the owners/staff couldn’t have been nicer. The breakfast was excellent! I wish I could give it a higher score than a 5!

What a great little hotel run by very nice and accommodating people. They go out of their way to make you feel welcome, the rooms are basic but clean, and several have excellent views of the Matterhorn. Nice little breakfast area and outdoor garden. Would recommend and return.

Clean room great location to rail station.

Don’t hesitate booking this property. Rooms and facilities are like new and as advertised. Great location and centrally located. Staff is very accommodating.