Mont Cervin Palace

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Luxury
5.0 star property
9.8

Exceptional

Alpine sanctuary in Zermatt

A beautiful alpine pool beckons with warm waters and attentive attendants. Three restaurants serve excellent cuisine with spectacular Matterhorn views. Guests enjoy brilliant spa facilities or use the convenient ski room before returning to the mountain.

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Alpine Classic Double Room, Mountain View

A hotel room with a bed, desk, chair, TV, bedside lamps, and a phone.

Alpine Classic Double Room, Mountain View

10.0 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Superior Double Room, Mountain View

A hotel room with a large bed, a desk, and a chair. There are two lamps on the bedside table and a window with curtains.

Alpine Superior Double Room, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Junior Suite, Montain View

A hotel room with a bed, a sofa, a table, and a mirror.

Alpine Junior Suite, Montain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Junior Suite, Matterhorn View

A hotel room with a large bed, a desk, a chair, and a television.

Alpine Junior Suite, Matterhorn View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Classic Suite, Mountain view

A hotel room with a bed, a desk, a chair, and a sofa.

Alpine Classic Suite, Mountain view

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 54 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Suite, Matterhorn View

A hotel room with a large bed, bedside tables, a bench, and a view into the living area.

Alpine Suite, Matterhorn View

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 54 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Only Me

A hotel room with a large bed, two bedside tables with lamps, a small round table with a cup and saucer, and a chair.

Alpine Only Me

9.0 out of 10
Wonderful
(4 reviews)
  • Valley view
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Chalet Classic Double Room, Mountain View (Le Petit Cervin)

A wooden-paneled bedroom with a large bed, two bedside tables, a desk, and a chair.

Chalet Classic Double Room, Mountain View (Le Petit Cervin)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Chalet Open Suite, Matterhorn view (Le Petit Cervin)

A cozy room with a sofa, armchair, wooden coffee table, and a bed.

Chalet Open Suite, Matterhorn view (Le Petit Cervin)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

A wooden-paneled bedroom with a bed, two bedside lamps, a desk, and a chair.

Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

A cozy living room with a wooden ceiling, a television, a sofa, a chair, and a table.

Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
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About the neighborhood

Located in Zermatt City Centre, a neighborhood in Zermatt, Mont Cervin Palace is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and ice skating. Visit our Zermatt travel guide
Map
3920, VS, Zermatt, Bahnhofstrasse 31

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • A snow-covered ski slope with a prominent mountain peak in the background.
    Furi Ski Area
    2 min walk - 0.2 km
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Furi - Riffelberg
    2 min walk - 0.2 km
  • Matterhorn Museum
    2 min walk - 0.2 km
  • Zermatt Visitor Center
    5 min walk - 0.4 km

Getting around

  • Zermatt Gornergratbahn Station
    4 min walk
  • Geneva International Airport (GVA)
    162 min drive

Restaurants

  • Elsie Bar
    3 min walk
  • McDonald's
    2 min walk
  • Hotel Post Zermatt
    1 min walk
  • Brown Cow Pub
    1 min walk
  • Stefanie's Creperie
    1 min walk

About this property

Mont Cervin Palace

  • Luxury family-friendly hotel in the mountains
  • A short walk from Zermatt-Matterhorn Ski Paradise, Mont Cervin Palace provides free full breakfast, a terrace, and shopping on site. Treat yourself to a hot stone massage, reflexology, or a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool and an indoor pool, along with sun loungers
    • Free train station pick-up, supervised childcare (surcharge), and a 24-hour front desk
    • A TV in the lobby, coffee/tea in the lobby, and helicopter/airplane tours
    • A front-desk safe, wedding services, and a computer station
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 150 rooms boast comforts such as 24-hour room service and bathrobes, as well as perks like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with tubs or showers and children's robes
    • TVs with cable channels
    • Heating, daily housekeeping, and desks

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

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Frequently asked questions

Does Mont Cervin Palace have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 7:30 AM–8:00 PM. The pool is closed seasonally each year from September 20 to December 10.

Is Mont Cervin Palace pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 40.00 per pet, per day. Service animals are exempt from fees.

What time is check-in at Mont Cervin Palace?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mont Cervin Palace?

Check-out is at noon.

Does Mont Cervin Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Mont Cervin Palace located?

This family-friendly Zermatt hotel is located in the mountains, steps from Zermatt-Matterhorn Ski Paradise, Matterhorn Museum, and St. Mauritius Church. Tour Monte Rosa and Zermatt - Furi Ski Lift are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mont Cervin Palace Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 215 out of 241 reviews
Rating 8 - Good. 14 out of 241 reviews
Rating 6 - Okay. 7 out of 241 reviews
Rating 4 - Poor. 1 out of 241 reviews
Rating 2 - Terrible. 4 out of 241 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place to stay and dine in Zermatt!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and service. Pool was excellent. Would come back any time in Zermatt.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Generally helpful staff. High end sophistication. Despite the offer, the mini bar is not fully complimentary.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice and well located property
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Location, staff and hospitality.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Well situated and excellent staff.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. 10/10. Loved the sauna and steam rooms. Everyone was so helpful and kind, great stay.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations excellent staff and service must stay!!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and excellent service.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel & the fantastic staff that work there was exceptional. We had 11 days at the Mont Cervin Palace for our honeymoon and the staff could not do enough for us. From the moment we arrived until the day we left everything was perfect. From Pedro in the boot room,staff in the bar & restaurants….it was all perfect. Can’t wait to return.
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of visiting Mont Cervin, and I must say, everything about the experience was excellent and truly exceeded my expectations. From the moment I arrived, the atmosphere was welcoming, and the staff were incredibly attentive and friendly. The accommodations were beautifully designed and comfortable, providing a perfect retreat after a long day of exploring. The dining options were diverse and delicious, with each meal being a delightful treat for the palate. What really stood out to me, though, was the stunning scenery and the array of activities available. Whether it was hiking or simply relaxing and enjoying the view, there was something for everyone. Overall, my time at Mont Cervin was exceptional, and I would highly recommend it to anyone seeking a memorable getaway. It exceeded all my expectations and left me with wonderful memories.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Some of the best service I’ve ever received anywhere in the world. Upscale but very comfortable. Staff are friendly and exceptionally helpful. The layout of the hotel and amenities was very convenient. The location close to the gondola is also nice.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and service
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, classic Swiss hotel. Superb service and beautifully appointed rooms. Outstanding, Michelin star restaurant.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, and the activities were incredible!
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in the heart of Zermatt

Wonderful hotel in the heart of Zermatt. Amazing view of Matterhorn. Very good staff.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a brilliant time celebrating my husbands 50th birthday. The staff were very attentive and ready to help in any way they could. The shuttle cars from the station were great to transport our luggage. Highly recommend Grill Cervin, the lamb was to die for! We’d come back in a heartbeat
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very special hotel in a special location of Zermatt. All staff are wonderful and happy and helpful Spa is brilliant and the water is nice and warm
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Extraordinary staff. Lots of wonderful places to sit, dine, relax. Fantastic breakfast. Central location. Classy place!
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hospitality by the staff specially Verissimo, Sandro and Louis. Part of Property is old but hospitality by these individuals made it worth staying there.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable place. Staff were the nicest I've ever experienced from the moment we stepped off the train. Recommend this place highly!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A renowned establishment that lived up to its reputation. Beautiful pool and convenient ski room and facilities
Stayed 6 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the area.

One of the best hotels I have stayed at. Stayed 3 nights but could have done 4 or 5. The service was the best! I will be staying at this hotel again on my next visit.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel! Amazing property and amenities. Their attention to detail when it comes to hospitality is top notch. Every staff member was exceptionally helpful and kind. Next time we return to Zermatt we will definitely choose to come back to this hotel!
Stayed 1 night in Aug 2024