デザート リッジ ウェスト ホテル

「Yes, the room was clean and the staff was courteous. My favoirte part of the Hilton Garden is the rooms have no carpet. The rooms are large. The rooms are decorated well. The shower and vanity is large. The beds and pillows are comfy. The room is sound proof. I sleep good and that makes for a great stay. 」

「I had an incredibly terrible experience in this hotel. When I asked the receptionist of the hotel whether or not I can have toothpaste, by talking to her, saying "Excuse me," with a calm voice in a polite tone, she was a little startle by being talked to. Surprisingly, she yelled to me, "You scared me!" with a quite angry and unpleasant face and gesture. I was in fact surprised that she got angry, since what I said is just "Excuse me" quietly and politely. So, I said, "YOU scared me." Then, she...

「とても綺麗なのにソファに食べこぼしの汚れが付いていた。他は綺麗なのに残念。ドライヤーは壊れていて使えなかった」

「The location is convenient. However our stay was not good... the room we checked in didnt have hot water. We were not able to exchange room until nxt day. We received the credit as a gesture of apology. Though it did not meet the price we paid. I expected the Westin to be much better... 」

「Easy check-in, friendly staff.」

「夜遅い到着だったにも関わらずにこやかに迎えていただきとてもホッとしました。駐車場から部屋行きのエレベーターへの距離が近く、スーツケースが運びやすくて助かりました。最新のホテルではないものの部屋は広くて清潔です。」