チピチャペ ホテル

「Don't stay here. When I arrived the front desk rep advised she located my reservation but alledged it had not been paid and required I provide her payment prior to checking in. Although I shared my confirmation # and Expedia receipt, she refused to accept it. I had to get Expedia involved to resolve the issue. Additionally, the hotel uses sensor lights in the hallways. Typically these are not a problem. However, they were not timesd appropriately. Which resulted in having to walk through a dark...

「The hotel was very clean and the staff was very friendly! The breakfast was great as well!!! It is really close to the mall and great restaurant around the corner!」

「The staff were very pleasant, courteous and attentive. The room was immaculate. The staff kept their poise and composure during and after the earthquake!!」

「Prendían el vapor y lo apagaban cuando se los solicitábamos. Estaba rico」

「We got a room with a hot tub and we got to enjoy that. The room is clean and big. The breakfast had so many good options, both local breakfast and American breakfast. The hotel was close to a few local restaurants, so we were able to walk and go enjoy some of the local food. Parking was available on site, which was convenient. The front desk was very helpful and able to assist us using Google Translate. The room had an iron which was important to us. They don't have face / wash cloths, so they...

「Me gustó」

「Excelente」

「Excellent services 」

「The staff very friendly 」

「There are numerous Sercotel properties in Colombia,last year I stayed in Bogota Plaza Summit then really satisfied with its quality. But compared to Bogota Plaza,Torre de Cali was tortally dissapointed and I will NOT recommend anybody to stay this place. My room was premier room on 11th floor,announced as the best category of this hotel,but it was nasty old space and hot shower frequently unavailable. Also I was so frustrated with slow elevators,poor breakfast,and more than anything,rude...

「Near popular tourist attractions」

「No suggestions」