「Boutique hotel with all the bells and whistles of a major hotel
Great location on the lake and restaurant are perfectly situated on lake as well
They make you feel at home and very personable
Train station down the block
We loved it so much we stayed a extra 2 nites
」
「Hôtel très douillet, très propre. La chambre etait spacieuse et décorée avec goût.Vue sur le lac de la salle à manger et du balcon de la chambre et endroit calme.
Les propriétaires sont très accueillants, aux petits soins.. On se sent un peu comme chez soi avec en plus une piscine très propre. Les petits-déjeuners sont très bons.
Les plats servis au restaurant sont bons, simples et très accessibles au niveau prix.
C’était une belle découverte pour nous et nous aurions aimé y séjourner un peu...
「The staff was attentive and very quick to respond to my messages. My flight was delayed by 5 hours, and I ended up staying at the hotel for only about 3 hours. It was meant to be an overnight layover in Milan (original landing at 7:30 p.m. turned into past midnight), and with my connecting flight just 4–5 hours later, I even contemplated skipping the hotel altogether. Since it was too late for the free pick-up, I would have had to pay €35–40 for a taxi.
Still, the staff (Celeste) stayed up late...
「This hotel has a gorgeous pool view. Staff is excellent. Short walk to shops restaurants and ferries.
We had apartment which easily suited our family. My only recommendation is to add additional lighting in the apartment. The master bedroom in particular is a bit dark easily fixed with more overhead lighting. 」
「The staff was so friendly and helpful. Great location near ferry and center of town yet very quiet. Nice to have a restaurant on site. Are there two nights in a row. The wait staff was so attentive and the food was delicious!」
「The perfect location right in the heart of Menaggio. Perfect area for families traveling with kids. Cute plaza area right out the steps of the hotel entrance with shops, gelato and restaurants. 」
"The staff was attentive and very quick to respond to my messages. My flight was delayed by 5 hours, and I ended up staying at the hotel for only about 3 hours. It was meant to be an overnight layover in Milan (original landing at 7:30 p.m. turned into past midnight), and with my connecting flight just 4–5 hours later, I even contemplated skipping the hotel altogether. Since it was too late for the free pick-up, I would have had to pay €35–40 for a taxi.
Still, the staff (Celeste) stayed up late trying to reach me via WhatsApp and phone calls to confirm my arrival time. I truly felt he went above and beyond, especially considering this was a non-refundable booking (and he probably also needed to arrange the 4 a.m. airport drop-off). In the end, I did take a cab to the hotel, managed a couple of hours of rest, and I’m glad I did. Not to mention, they even left a breakfast-to-go in my room.
Although my stay was short, I would definitely recommend this lovely place to anyone looking for quiet accommodation and excellent customer service."
