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「事前評価とあまりにもかけ離れた状況」

「1階がパブで、２階が宿泊用の部屋になっています。由緒ある古い建物のようで、２階に上がる階段の高さが不均等です。転びそうです。私の部屋の内側には鍵がありません。就寝中に誰かが入ってくるのではと心配しました。思いついた時に、１階のパブに行って美味しいビールが飲めます。ヒースロー空港からは少し遠いです。タクシーで２０分ちょいです。」

「I find difficult to use bathroom 」

「It is also within walking distance of Buckingham Palace, which is very convenient. It is also not a bad place to stay in terms of security. The hotel seems to be run by an Indian family, and there is a vegan restaurant attached to the building, which was helpful for me as someone with dietary restrictions. However, as soon as I entered the room, I couldn't stop sneezing, which made me wonder if the chemicals used to clean the room were still there.」

「It was a great stay for one night. People are so great here. The crowd at the pub could be slightly dodgy. Very happy with the stay!」

「サービス：フロントデスクスタッフは大変フレンドリーで話しやすい。が、目上に対し崩さない節度ある態度はイギリスの紳士らしさが保たれていて大変満足。狭い階段を上り下りする典型的なアパートの作りだがそれが古い世代にはまた良い。ラゲージ３つは荷物用リフトで上げた。もちろんスタッフに頼めば快く手伝ってくれる。 ロケーション：ロンドンでの滞在はサウスケンジントンと決めている。...

「Great room and pub 」

「いつも利用しているお気に入りのホテルです。 今回、シャワーのお湯が熱くならず、残念でした。 ただし、翌朝には改善されていました。」

「Location was excellent!」

「サッカーの試合がある時は下のパブが夜遅くまでうるさかったです。」

「Save your money. Do not stay here. Poor customer service too」

「Great staff and amazing food」

「It is bit far from station, but very nice area. (Still working distance from station and Richmond park) And very nice hotel and friendly staff. Attached pub is popular for local people and dog friendly place. My family loved it and they would like to stay again.」

「古いけれどよく管理されています。」

「The nicest place to stay in! The service, the room, the comfiest bed, the perfect breakfast! Five minutes walk to the peaceful riverside where you can walk or half an hour with the train and you’re in the middle of hustle and bustle. And after a busy day in the city you can come back, have a nice dinner, maybe a pint and you’re already in your accommodation! 」

「Fantastic hotel, amazing (5 star) food, friendly staff, highly recommend to anyone looking to stay 🙌」

「The property is located not too far from Heathrow which makes it handy to get clear of the heavy traffic. The reception was genuinely pleasant, courteous and professional. For the fees paid to stay it’s extremely reasonable, the carpet in our room needs attention but other than that very good value.」

「ホテルスタッフが大変親切だった。部屋もきれいに整理されていた。 free wifiが使用できたので、便利だった。 ヘアドライアーはなかった。 」

「Lovely old pub with character, friendly staff and locals. Stayed 1 night with my son for rugby. Twickenham 10min walk. Was given a permit to park on the road for free and found a space 50m away. Room was spacious and clean. Breakfast was good and staff very nice, especially the Ukrainian lady who served breakfast. Very polite and efficient.」

「We loved our stay at The Bel and Dragon. Beautiful surroundings, friendly staff, pretty village by the river. Great breakfast too - thumbs up!」