Chelsea Physic Garden

The hotel staff was very friendly, efficient and helpful. Our bed mattress was one of the BEST we have experienced in quite some time of travel: firm mattress, good pillows. So pleased to have had air conditioning on our July trip - and really good AC, at that. Paddington Station is just a couple of minutes' walk down the street, as are Marks & Spencer and Sainsbury's (groceries). We had no trouble finding excellent cafes and pubs in this neighborhood, and we felt safe, early morning to late evening. Hyde Park and all it offers is just a short walk away as well.

We had a lovely stay. The hotel is in an excellent location. The staff are all wonderful and friendly and helpful. Everyone from the doormen to reception, restaurant staff, right through to the staff who cleaned our rooms were all so nice and nothing was too much trouble. Breakfast was lovely with an excellent selection and opportunity to order an omelette if you wished. Our room was nice, very clean and a good size. Staff turned down your room in the evening. Only removed one star because in places the hotel needs a little bit of refurbishment. But we had a truly wonderful stay. Highly recommended.

We used to live in area! So location was perfect/ it’s close to all transport options. Great cafes and pubs and park for families. Apartment was great- clean and tidy. Small things like lack of draws/ storage for longer stays, a Place for bathrooms essentials and enough pods for washing clothes/dishes was inconvenient and had it been catered for would make the accommodation faultless. …