チャスカの高級ホテル

「１泊だけだが、朝６時半ごろ専用シャトルにタイミングよくのり、７時すぎにチェックインさせてくれました。翌朝も空港行きシャトルで4人家族が定員オーバーでのれなかったが 最後に来た一人の俺にその家族の奥さんが指示してくれ、発車寸前なのに乗せてくれた。乗れなかった家族の'ネクスト"の質問に'40分後"の返答。すいません。ありがとうございました。」

「Absolutely loved the room, the view, and amenities. Staff was so helpful and friendly as well! 」

「The room was spacious and clean, this is a prime location for events at the US Bank Stadium」

「This was the worst experience I've ever had in my life. We were a group of four and going to stay four nights. However, at check-in, the barely usable card reader (they had only two, but one was broken) rejected all of our credit cards while receptionist never showed his willingness to help, saying these cards reached to the limit of amount (Of course we could use them at another hotel). They didn't accept cash payment. So, we could not even pay cancellation fee they requested at first. Finally,...

「I selected pay at the property, but when I arrived at the hotel, the front desk did not confirm any payment details with me. Even the next morning, when I asked the front desk for a receipt, I was told that the payment had been made through hotels.com and that they could not issue a receipt. It was only after I left the hotel and rechecked my booking on the platform that I realized what had happened. While I was still waiting for clarification and concerned about how the payment would be...

「Great!! 」

「Very clean rooms. 」

「The room was immaculate & very nice. My only complaint was I never received a receipt for my stay. They were busy & they asked if they could email it to me. I never received it. My email is jkuschel@prtel.com. I would appreciate it that could be sent. Also everyone was extremely friendly. It’s wonderful to see that」