セントラル サウスウェスト ホテル

「Nice hotel」

「All was well, except gym was not available」

「ワールドカップで宿泊しました。 フレンドリーな接客、部屋も快適、朝食も美味しかったです。 ヒューストンスタジアムまで徒歩で行けますし、近くに大きなスーパーマーケットや飲食店もあり便利な立地でした。」

「I checked in late at night. Unfortunately, the bathroom sink stopper was stuck closed, making the sink unusable. Staff said no other rooms were available and no one was available to fix it, leaving me to use the bathtub instead. Very frustrating and disappointing experience. I expected better room maintenance and customer service.」

「Clean rooms, helpful staff, and great breakfast.」

「I specifically booked the expensive suite because having a bathtub was very important to me. The reservation confirmation even clearly stated “(BATH TUB).” However, when I checked into the room, there was only a shower. I asked if I could be moved to another room with a bathtub, but I was told that no such rooms were available. When I asked why, the staff tried to avoid responsibility by suggesting that Expedia had made a mistake. Regardless of whether the error was Expedia’s or the hotel’s, I...

「Clean room and friendly staff. Breakfast was good as well.」