センタービル ホテル

「The room and the environment were clean. However, the bed throw had hair and other residues stuck in it. The throw definitely needs to be changed. It was worn thin. I removed it from the bed before going to sleep. The bed linen was fresh and clean. The staff was professional.」

「Really beautiful hotel. Plus great outdoor area and pool. Very happy.」

「Good」

「The king suite was nice and large. The room was quiet as well. Room did need to be vacuumed near bed as some residual somethings of notable size were stepped upon. Other than that, a good stay. Breakfast was decent. Parking is plentiful. Staff were pleasant to work with.」

「Room was clean and the staff was very helpful, cordial and attentive.」

「Customer service was 100% outstanding」

「good」

「Apparently Stone Mountain Park recently has undergone new management, so there has not been enough time to fix some of the issues they are dealing with. The personnel were over-the-top helpful, despite odd things like the 3rd floor button not working in one of the elevators (which was the floor we were staying on so we had to wait for another elevator OR walk the stairs). We saw the big Evergreen Hiking Trail sign yet when we went out to walk the trail, it was inadequately marked or very short...

「A cigarette smoke smell in the room; such as a prior guest was smoking in the room」

「Friendly staff and clean rooms. Great location.」

「Staff wasn't welcoming...」

「コロナ以前に宿泊した時と比較して、ホテルのサービス全般のレベルが低下したように感じます。」

「Enjoyed my stay. They had clean rooms, nice staff and warm breakfast.」

「Clean, convenient, and friendly service. Clean linens, comfortable bed, and good water pressure.」

「.」

「Will most definitely return for a visit. Everything was perfect. Honestly the best hotel stay i ever had」

「Checked in first room the TV did not work. My room was switched to a room with rust on the floor of the tub. Breakfast I saw mold on one slice of bread, on an other day I saw mold on a English muffin, which I disposed. Exterior ash trays were over flowing and never emptied, during my stay. At the front entrance next the public trash can a box of wine was placed this was observed the morning before I checked out and was not removed by the next morning at my check out.」