Find Hotel with a Concierge in Brookhaven, GA

"The hotel was very nice. Room with city view was outstanding! I can’t wait to stay here again! Staff were outstanding, very courteous and very knowledgeable!"

"Goof"

"Expedia.com did NOT inform me that this hotel was valet park only for $55 per night. Further the number 404-566-6383 texted me after I had checked in that self-park was available for $45 per night. When I inquired at the front desk they said that text was from a bogus number not belonging to the hotel. He reassured me this hotel was valet park only. That is $110 I did not plan on spending because of Expedia.com’s fault for not letting me know. Else, I would have chosen a different hotel. This is UNACCEPTABLE! I would like to request Expedia.com refund me $110 for my stay. Regards, "

"Only one elevator worked the entire trip. No staff member really cared that there was a line to use the elevator at any given time over 45 minutes long. Hotel is in need of repairs and updates. Rooms were okay but had many water stains on ceiling. Empty bottle and trash found behind couch. Valet was super nice and helpful. Called the hotel front desk 5 times on day of arrival to confirm my vehicle would fit in the parking deck. No answer. Parking deck will not fit vehicles over 6'6". Will need to valet which is $50 per day. Overall, not a great experience and would not book again."

"Clean room staff was very rude and not attentive to her job as a clerk she was on her phone texting while I was checking in her focus was not in the client but whatever she had going on didn’t give me any information to help me out with parking or anything else untile I asked for help then her attitude was blunt to the point I had to figure it out on my own I have stayed here many times the staff is always helpful and attentive to you but time I felt uncomfortable and unappreciated for my business I can understand you having personal issues but the client is not responsible for any of your problems customer service is your job so you should make sure the customer understands what is available to him or what he or she needs to assist them while they are there "

"Staff were nice and friendly. Clean room"

"I do not remeber the representative's name but she was a black woman with shkrt hair and wore glasses, she was Extremely nuce and very helpful! My stay was very nice as the rooms were also nice and clean. I would stay again. They have a nice lobby that has a restaurant and bar and area for watching a large screen tv, it was a vibe to chill there for a while after we explored the city before going back up to my room"

"Clean bathroom and room, comfortable bed; Pleasant stay, overall. I would stay there again."

"Love breaksfast"