「This hotel was not really our style of hotel, but was clean and comfortable. When we tried to get out of the last two days of the itinerary, hotels.com was not very helpful, told me I had to deal with the hotel itself, even though we booked using the website. I did go to the front desk and was told that I had to deal with hotels.com. When I showed them my conversation with hotel.com, they made a real effort to solve the issue we had. In the end, Nancy from the front desk moved us to a suite...
「It takes about 10min from albuquerque airport by free shuttle.And in front of hotel,there is hamburger shop and american restaurant.
Staff are kindness.」
「Been staying there for about 2 weeks each July for last 3 years. Near to relativess. Wondered about mirror sticker. Said they change sheets every 3 days. I had to ask for a change after a week. They did seem to come in replace towels. One day after a a rain the bathroom floor was dirty, thought they would have caught that and mopped. I like that give first floor.mopped. 」
「All the girls there at ghe counter are so friendly and kind. Very genuine people and customer service that went above beyond. You don't ever find that anymore these days. 」
