8/10 (良い)
Megan
2025 年 11 月 26 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I was visiting from another state to see my partner who lives in the area. My flight was delayed so I didn't get in until after midnight. Kelly and Tracy were so amazing and not only helped my partner into our room but helped them change rooms when we discovered the heater wasn't working. Gracious Grace was another amazing staff member who helped us when we ran out of room essentials. The room was very spacious and the bed was comfortable! The only reason I had to mark service down one star was because my partner was badgered by someone while they were getting coffee in the lobby as I was checking us out saying coffee is for guests only and when my partner said they were a guest, this supposed staff member questioned which room number we were in and accused them of lying saying that room didn't exist. When I finished checking out and came around the corner and found out what was going on I also confirmed the room number and offered to show the text that THEY sent me to check out, that's when she finally believed us that we were guests and that suddenly our room numbered existed. That left a very sour last impression.
Megan
2025 年 11 月に 3 泊滞在
