「Staff was super friendly. The breakfast and dinner were great. Free drinks during dinner time were a great perk. The Gas station next door was convenient for grabbing drinks and snacks and perfect for being able to quickly gas up prior to hitting the road. 」
「We have been coming to Rancho Manana every August for about ten years. We always enjoy our stay. The staff, property, pool area, etc., are all great! Thank you. 」
「I had an incredibly terrible experience in this hotel. When I asked the receptionist of the hotel whether or not I can have toothpaste, by talking to her, saying "Excuse me," with a calm voice in a polite tone, she was a little startle by being talked to. Surprisingly, she yelled to me, "You scared me!"
with a quite angry and unpleasant face and gesture. I was in fact surprised that she got angry, since what I said is just "Excuse me" quietly and politely. So, I said, "YOU scared me." Then, she...
「Check-in was easy. Directions to our room or easy to read. It is easy to navigate the property. The room was clean and comfortable Very well maintained.」
「We had an issue with our first room and Elijah, the night auditor at the front desk, was so very helpful. He helped us out and moved us to another room, without an upgrade charge. He was very customer friendly.」
