カストロビィルのモーテル

「I had a horrible experience, the management team at the motel is horrible, no help. Do not stay there, call the motel before booking to make sure they have availability. I called a representative from Expedia and they were also no help, I’ve booked plenty of times with Expedia and the team that assisted me was horrible. Rude and didn’t resolve anything. 」

「The lady who checked me in was sweet. However it was difficult to hear her though the glass. She also wasn’t able to photocopy my ID so I had to wait over an hour to get my ID back. Once we got in our room there was no ice bucket, only one washcloth and it was sweltering. This was ok for us since it was way last minute, and it cooled rather quickly. The toilet also had issues with flushing, and on looking into the tank the flapper valve needs replacing. Other than that it wasn’t bad. 」

「So I book a room for 1 night Feb 21 and 22 and I didn’t know abt the check in time I thought I can still check in on Feb 22 but when I arrived the front desk said “you have to check in AT 3pm” and now my family have to sleep on the car because we only need to sleep until 9am but they said they gonna charge me $70 for the room, $30 for I don’t know and $50 the deposit, so $150 in total just for 3 hours. I thought if I book for Feb 21 and Feb 22 and I can still check in on Feb 22. And also they...

「Improve cleanliness in the rooms.」

「Decent 」

「Room was clean and staff was nice」

「値段で選びましたが、値段の割には良かったです。 ただ、全てが古い感じです。 フロントの人は優しく接してくれてました。」

「Property was unaccommodating and refused to let me check in without $100 deposit which is double with the room cost to rent absolutely ridiculous. Stay away.」

「Muy bien」