「Elevator from parking garage was out of order. Had to carry my suitcase up 8 flights of stairs to access the hotel lobby. Asked staff at checkin to comp the 5GBP parking charge but they said the car park was owned by the town and they couldn’t do anything about it. This is unacceptable. The staff should have provided vehicular access to the lobby for unloading which would have been possible under the circumstances.」
「Such a lovely hotel and a great place for a relaxing stay. Our room was surprisingly large for three of us and was lovely and clean and had everything we could need. Really thoughtful and unusual decor really added to the whole hotel and the restaurant was lonely. Great food and a particularly friendly waiter.
If you are looking for a break from the boring chain hotels and some fab food and service then it’s for you.」
「We paid £45 for a Sunday night & although the hotel is a little bit tired, for the price it was great! Clean, comfy bed & the staff are lovely. Didn’t book breakfast as we had to leave really early, but what we saw of it it looked great.」
「Our 5th consecutive stay over August bank holiday says it all really, fairly priced, excellent (free) breakfast and evening menu. Staff are always attentive, friendly and courteous. We’ll be booking for next year 10/10 ⭐️⭐️⭐️」
「Helpful & courteous staff made a big impression.
Excellent Supper even on is Sunday night-Grimsby Haddock superb!
No music -relaxing and peaceful dining room .
Outstanding breakfast -great choice & fresh cooked -lovely hostess made the experience one to repeat !
Car parking is plentiful and very convenient straight outside our room ( actually perfect if one had any mobility issues or required safe parking for valuable stock in a van ).」