「My family had a wonderful stay at this hotel. The property is exceptionally clean and modern, with stylish decor and well-kept facilities. The staff were excellent; friendly, professional, and always ready to help.
Food ordered at the bar was just okay, but the restaurant offered a noticeably better dining experience. Excellent free food choice for kids.
Parking is available across the road. 」
「This was a great stay overall. Fully functional kitchen and washer/drier. However, no room cleaning or replenishing of towels unless you asked. But I’d stay again. Also, they have AC, many hotels don’t, so that was a plus we didn’t know is a must have. 」
「I really enjoyed my stay at this apartment! It was clean, stylish, and exactly as shown in the photos. The location was excellent close to everything I needed, with great restaurants and transit nearby. The only thing to note is that the apartment doesn’t have air conditioning, so it can get a bit warm, especially during hotter days. However, fans were provided, and with the windows open, it was still manageable.」
「It was a nice room, clean and big.
The AC didn’t work in my room so had to change the room. The reception lady brought the cart and just stood there as I had to load all the baggage I had to repack for the move. After the load she just opened one door before the elevator and left. I had to move the cart to a different level to my new room myself, having difficulty opening multiple doors. The first room was so hot I told the reception lady I wasn’t feeling well because of it. She probably...
「Friendly staff. Nice clean room. Lovely touch with the complimentary drinks in the room.
A little noisy at night from the bar downstairs but not much of an inconvenience really」
「We were there for the Back to the Beginning Concert after another hotel cancelled on us!!!
I had tried to get twin beds instead of us cramming into a double! Was told hotel was fully booked each time I checked. On check in still the same situation, but after Steph heard my request, she later made it work!!!! Giving us the twin and a single guest a bigger double bed that he gladly accepted! So kind of her!!!
Breakfast in the morning was very good and I swear the croissants were homemade!!! Some...
"Location is good for Birmingham and West Midlands excursion. Room is very spacious and clean. Reception staff are friendly and responsive. Overall, we enjoyed our stay very much."
