「It was a nice room, clean and big.
The AC didn’t work in my room so had to change the room. The reception lady brought the cart and just stood there as I had to load all the baggage I had to repack for the move. After the load she just opened one door before the elevator and left. I had to move the cart to a different level to my new room myself, having difficulty opening multiple doors. The first room was so hot I told the reception lady I wasn’t feeling well because of it. She probably...
「I had a short stay here and found the team to be friendly and helpful. The hotel was tired in various areas, but that did not change that it was comfortable and clean.」
「Went to Birmingham to see a show at the Utilita and so glad we stayed at this hotel, was within walking distance (about 7 min walk), hotel was clean, staff helpful」
