「This was a lovely hotel and deserves more than a 3*.
The staff were very friendly and helpful and the hotel rooms were very clean and inviting. The restaurant was excellent」
「front desk staff are not nice, not kind, the hotel has no car park, I asked front desk a map of the car park, but the girl immediately said no, I am a Japanese and do not know the area, staff should be kind and nice to customer, also when i checked out, other girl did not say thank you, even I told her thank you, this is very unusual in Japan. 」
「Beautiful hotel, clean and spacious rooms, very friendly and helpful staff. The food at the restaurant was excellent and the surroundings were lovely. Very convenient for the university too. 」
「Room was a lovely size.
Couldn’t fault the staff, they were very efficient , polite, friendly & helpful.
Breakfasts were lovely and the meal we had in the pub, was very good, generous portions too. 」
「There was lots of parking available. Check in was easy and the receptionist was very helpful in pointing out where our room could be found and where the spa could be accessed near our room. Having three single beds in one room is a really good idea for three adults to share - I went with my two daughters and none of us wanted to share a double bed so three singles in a room was exactly what we needed. The pool area was nice but some of the chairs were broken and the ceiling could do with...
「Shaan & Sef were very helpful and friendly. The rooms were clean , beds were very comfortable.
The stay was great and would definitely recommend to others .」
「The trip we had was great, the hotel had beautiful grounds and magnificent rooms. What an idyllic location to sit with your loved one and I could not complement the food or the restaurant any more. Staff were helpful and could not do enough to help. Would absolutely visit again.」
「I loved my stay here! I was travelling for business. Wish I could stay more often, highly recommend. Super comfy bed, great shower, lovely staff and delicious breakfast with lots of options. 」
"The staff were all very kind and friendly. I am Japanese and my English is not very good, but they treated me with great courtesy. The only thing that concerned me was that the shampoo was not replenished during my stay, though I believe it would have been resolved if I had simply asked."
