ベルヴィルのアパート

「 listing is not accurate of the property and it was filthy in a sketchy neighborhood and was uncomfortable. Very difficult to get into the property. 」

「The loft is really nice and close to everything which was a plus. Bed was comfy and the tub was great! If you are a light sleeper I wouldn’t suggest you stay here. The loft upstairs was pretty noisy around 3:30 in the morning. Maybe they were getting home from work?? 」

「The house worked well for our needs.」

「The host was warm and her home was just what I needed. Thank you 」

「Super cute apartment above a bar/restaurant. We are at the restaurant under it the first night, and the food is really good. The first night we stayed there was a Tuesday, so the bar was closed. The second night it was open and kind of loud but closed at midnight so nothing crazy. Love the apartment. I missed an email from the owner with the door code, but he responded quickly. Super cute neighborhood with walking to lots of shops and restaurants. 」

「Secure parking. Emailed back initially with no response but called emergency number to inform them about lack of supplies. Sent that day. Cleaning was spotty. Our family rented 3 different units during our stay with similar issues of hair and stains. They did send a maid when we complained to make it right. All- in all comfortable beds, convenient to the hospital 」

「I booked this reservation and it was acknowledged by Expedia and VRBO. When it came time to check in, I was given no information to access the property. The property is also not the property pictured in the listing. Having acknowledged the reservation made through Expedia up until check in time, at check in time, VRBO said I had no reservation. In the meantime, they repeatedly sent me messages that I had a message from the host. But, when I tried to check the messages, the screen said I...

「No personal communication. Every」

「We had no heat all day Sunday when it was single digits outside. I asked where the thermostat was at noon and got excuses all day. At 4:00 I sent a message saying that we'd give them one hour and then we'd have to leave as it was freezing cold. Finally, at 6 p.m. someone showed up to turn on the heat in the downstairs apartment where it had been turned off by the tenants who had moved out suddenly. The property manager tried to blame me for not getting back with him to tell him we hadn't closed...