Find hotels near Basilica of Our Lady of Guadalupe, Monterrey from ￥13,534

"The friendly staff"

"We had no meals at hotel, staff kind and patient, no parking needed, relied on Uber. The room is not equipped with handicapped equipment, specifically the shower for ederly people like myself. There were no shower mats or handrails. "

"Excellent"

"The pool to small"

"The air conditioning kept giving out and had maintenance come in 3 times.. Nothing worse than having maintenance come in, in a vacation and then never got fixed. It was until I went down stairs to the main office did they decide to change my room. The sink in the new room would take for ever to drain. This place needs an over haul. It's not what it used to be. "

"3dias seguidos reportsmos el no service del cuarto en los 3 dias nadie superviso la limpieza de la habitation, bano y cafetera. El cuarto dia el manager Fernandez tomo accion y nos movie de habitacion"

"Everything was very good very nice people. The only thing is the restaurant too expensive for the class of food."

"El hotel está un poco viejo. Huele mucho a humedad . Los elevadores muy lentos . De los 3 , uno descompuesto. Las alfombras sucias . Bufete variado calidad normal . "

"Everything was great especially the girls that help us check in "