Arena Monterrey

Would not recommend staying here. Unfortunately, the host was extremely rude and unprofessional throughout my stay. Instead of being welcoming or helpful, they were disrespectful and made me feel uncomfortable. Good customer service is an important part of any stay, and this experience fell far below my expectations. I hope the host improves their communication and treats future guests with more courtesy and respect.

El lugar es bonito, sin embargo, el hotel ya es un poco viejo. Es de fácil acceso y cuenta con todas las amenidades necesarias para pasarla bien. Solo creo que la limpieza puede mejorar.

This is a relatively new property, nice, clean, and modern. The pool area is beautiful, and they have great food at the restaurant onsite. The food onsite is quite expensive though; I recommend going to the Oxxo rightaround the corner for water and otjer small in-room items. The location isnt great, its about a 20 min walk to Barrio, which is okay but definitely not in the heat. We ended up ubering to both Barrio and San Perdro. The staff are friendly but hard to find someone that speaks English.