The entire staff is fantastic; they offer excellent customer service. The location of the Hotel Antaris is excellent. The building is old, and some areas are unmaintained, especially the pool area. The rooms and bathrooms need remodeling. The rooms don't have a coffee maker or a small refrigerator. The air conditioning system is poor. They tried to provide us with the best service so the air conditioning would work a little better, but they couldn't get the air conditioning to work properly. I think that, given such a good location and good service staff, they should do a major remodeling, removing the rugs from the rooms and improving what I mentioned earlier. The mattresses and pillows are very good. I hope my comments are helpful.