「I was working in the area and needed somewhere with a gym and pool. Found this gem and I wasn't disappointed.
The gym was great for a hotel and the pool area was amazing.
Everything here that was needed, the staff were friendly and accommodating.
The restaurant and food were superb and again the staff were great.
Couldn't fault this place for a first visit.
I will return.」
「We stayed for just one night and had no complaints whatsoever. The service was excellent, the staff were friendly, the food was delicious, and we left feeling well-rested. Bed was comfortable. I would recommend it. Although we had a shared bathroom, it was spotless, well-maintained, and perfectly functional—so it didn’t affect our stay at all. Lovely atmosphere, fantastic beer garden, overall great.
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「Visually the place makes a very good impact. Dinner, the food was excellent as were the staff.
Breakfast … we’d booked it at check in. We turned up to breakfast and there was nothing booked , the service at breakfast was okay , we did have to case up something.
But overall we had a very good stay and would return.」
「The room was clean and comfortable. We had a nice view of the countryside even though we were not facing the sea.
The staff were nice and friendly.
The only downside was that the parking facilities were quite limited and the space was always tight.」
「Looks like it has recently been redecorated, simple and pleasant style. Staff all very friendly and helpful. Breakfast items available to help yourself if leaving before official breakfast time. I’ll be staying again 」
「This beautiful, comfortable Hotel is in the heart of Saxmundham, moments from the station. The Helpful Staff, Callum, was wonderful. Everything was clean and comfortable. I would stay again.」
「The property is very old (16th century)and full of character.
Each and every member of staff that we met during our 2 day stay were very friendly, attentive and welcoming.
The food was great. 」
「Comfortable room with excellent tea making supplies - and a good sized mug each! The floor fan was useful as it was very warm. The hotel kindly allowed a later check out with a prompt and polite response to our request. Check in was efficient and simple. The evening meal was superb - great value and the pavlova! Wow! Chef’s kiss! All in all - a beautiful historic building and a really enjoyable stay. We will return I am sure. 」
「It was the most relaxing weekend you could ask for, it was so peaceful and the staff were amazing. Can’t recommend enough a weekend at Retreat East. Also the spa and food was amazing. 」