「Wow! My husband and I were left speechless. The customer service is just exceptional. The rooms were so beautiful. Elegance and pure beauty. Every single encounter with any hotel representative was just so lovely. We are truly so happy with Amor arenal. We will definitely come back. 」
「We stayed for 2 nights and absolutely loved it. Check-in was extremely easy, the free breakfast was fresh and service was great. The AC was great and staff responds super fast using their WhatsApp. Location is amazing as it’s super close to El Salto and the waterfall but avoids the noise of downtown La Fortuna. The rain also sounded amazing on the roof at night. They also have private access to a river! Perfect location if you are looking for a stay in nature that still has the comfort of a...
「This hotel is a little gem. The staff is so kind, and welcoming! The rooms are spacious and clean. My kids were able to milk a cow, play in multiple hot springs, and enjoy a free breakfast that they loved. The grounds are so well kept, and the views of the volcano are amazing. 」
「Everyone in my family was beyond pleased with the hotel and staff! Everyone liked their beds, views and food. Generally this is an area where something is missed but this was a true gem of a hotel. Spa is totally worth it too ! 」
「Amazing place! It is a little outside the town with an amazing view of the volcano. The property was so relaxing with a pool and shaded areas to hang out. So many birds and a beautiful garden! The actual room was good for sleeping and making simple meals but we spent most of our time outdoors on the property. Would stay again!」
「Wonderful Stay with Outstanding Service, 2nd visit this year.
Our stay was nice, quiet, and peaceful. The customer service—especially from Daniel and the rest of the staff—was excellent. I truly appreciated their attentiveness and responsiveness.
I had a small incident where I accidentally left my sweater behind as we were checking out. To my surprise and appreciation, the staff reached out to let me know and held it for me until I could retrieve it. That level of care really stood out.
The...
「Amazing experience. The grounds were so lush and beautiful. The restaurant was also great- fairly priced and quick. Drinks were soooo delicious. Also overlooks the lush trees and even saw monkeys from here!!
Another highlight is the staff. Specifically Kenneth in the bar and Isaac at the restaurant. So friendly, welcoming, helpful and knowledgeable.
This is less of a resort feel and more mountain cabin, but still has really great perks like the jacuzzi - we went in every night. Amazing spot!」