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「The food was good. We paid extra for pool view and the pool was under construction the whole stay & they did not refund us. The smoke detector kept going off for hours in our room annoyingly even though there was no smoke we informed front desk it was never sorted till hours later. The heater was not working in the bedroom either.」

「This was a disappointing stay, and the poor service made it worse. At Scores restaurant, we asked for a menu and the waiter simply pointed toward the corner instead of helping us. Several staff members seemed bothered by basic requests. We also felt that Black guests were not treated as warmly as white guests. One female security guard was particularly rude and spoke about us while standing right beside us. When we contacted the Expedia representative whose number we had been given, it took...

「We had a great time at Hawksbill. The food was excellent, the Tamarind buffet changed nightly for dinner which was very enjoyable. Seagrapes has great food but they do have additional charges if you want a steak or Lobster (and its quite pricey). Our only disappointment was that our Beachfront bungalow was on the beach where you couldn't really swim because it was very rocky and hard to get in & out. We had to walk to the other side to swim in the ocean or the pool. The staff were very friendly...

「VERY CLEAN! No elevators, but they have staff to take your luggage up to your room. The rum punch at the front desk was amazing. Overall, really nice stay. Would highly recommend.」

「Staff were super friendly and very helpful. Our room was lovely and having your own plunge pool was an amazing experience and great to cool off after a hot day. Very tranquil and beautiful. Only complaint was the food was just ok. The bbq night was really delicious. Felt we overpaid for the floating tapas to our room as well. Was very disappointed in that. Our server Maxine was awesome and went over an above.」

「Omg when I say this resort makes you want to stay forever I mean that. Literally ALL THE STAFF were nice and helpful, food was so good, and views from our room was amazing! The resort was also super clean and I felt safe at all times! Would 100% go back when visiting Antigua. If I could give this resort more than 5 stars I would.」