"The hotel was fabulous and the staff were so welcoming and very helpful. The room was immaculate and had everything we could need. I was particularly impressed with the balcony size and furnishings - it was just perfect for sitting out watching the sunrise with a coffee. The buffet breakfast was excellent with a great selection of both hot and cold. Would recommend you hire bikes and go along the promenade so many places to eat, drink and look around - the reception staff were great at...
"The hotel was fabulous and the staff were so welcoming and very helpful. The room was immaculate and had everything we could need. I was particularly impressed with the balcony size and furnishings - it was just perfect for sitting out watching the sunrise with a coffee. The buffet breakfast was excellent with a great selection of both hot and cold. Would recommend you hire bikes and go along the promenade so many places to eat, drink and look around - the reception staff were great at...
"This is a wonderful hotel and so relaxing. The staff are very helpful, especially Harriett. Great food, excellent amenities and a very well maintained lounging area surrounding the pool. We will definitely be back!"
"This is a wonderful hotel and so relaxing. The staff are very helpful, especially Harriett. Great food, excellent amenities and a very well maintained lounging area surrounding the pool. We will definitely be back!"
Amazing hotel, location and service. The staff was excellent! Would come back any day. Loved the beach, the room, breakfast was delicious. The decor was exquisite!
Amazing hotel, location and service. The staff was excellent! Would come back any day. Loved the beach, the room, breakfast was delicious. The decor was exquisite!
From the moment we entered we were greeted with a friendly smile and a willingness to help. The facility was exceptionally clean with wonderful amenities.
I loved beginning each day seated alongside a lovely pool area not far from a beautiful beach. Our room was clean and the hallways were quiet.
We loved our stay at Hotel Lava Beach.
From the moment we entered we were greeted with a friendly smile and a willingness to help. The facility was exceptionally clean with wonderful amenities.
I loved beginning each day seated alongside a lovely pool area not far from a beautiful beach. Our room was clean and the hallways were quiet.
We loved our stay at Hotel Lava Beach.
Would recommend to anyone who is looking for interesting design and great views and great service. It you're looking for an all-inclusive on the beach choice, this one isn't for you and didn't appear to have loads of options for kids. We were looking for a really nice 3 days away as a couple without loads of plans and just relaxing. The hotel was beautifully designed and exactly what we were looking for. The staff was also so friendly and helpful.
Would recommend to anyone who is looking for interesting design and great views and great service. It you're looking for an all-inclusive on the beach choice, this one isn't for you and didn't appear to have loads of options for kids. We were looking for a really nice 3 days away as a couple without loads of plans and just relaxing. The hotel was beautifully designed and exactly what we were looking for. The staff was also so friendly and helpful.
Anonymous traveler
Reviewed January 15, 2025Reviewed January 15, 2025
The beach was visible, with ocean views from the upper pool. The staff was extremely welcoming and accommodating upon arrival, departure, and throughout the process. Juan was there to assist us with our luggage & offered up support with a smile. Arrecio (?) Arsenio worked the front desk, always smiling and ready to help at a moment's notice. I was inquiring how to purchase their wonderful-smelling lotion, shampoo & conditioner on our way out. These gents made it happen at the drop of a hat;...
The beach was visible, with ocean views from the upper pool. The staff was extremely welcoming and accommodating upon arrival, departure, and throughout the process. Juan was there to assist us with our luggage & offered up support with a smile. Arrecio (?) Arsenio worked the front desk, always smiling and ready to help at a moment's notice. I was inquiring how to purchase their wonderful-smelling lotion, shampoo & conditioner on our way out. These gents made it happen at the drop of a hat;...
Rebecca
Reviewed October 15, 2025Reviewed October 15, 2025
Wir bevorzugen normalerweise kleine Hotels, aber dieses grössere Hotel hat uns trotzdem sehr positiv überrascht. Die Atmosphäre war trotz der vielen Zimmer angenehm.
Das Essen in Buffetform war sehr lecker, stets frisch und wurde laufend aufgefüllt. Besonders das Frühstück war unglaublich reichhaltig.
Das Personal war sehr zuvorkommend und freundlich. Die Zimmer waren sauber und angenehm.
Die Promenade ist sehr schön, und Playa Blancs ist bequem zu Fuss erreichbar.
Sehr zu empfehlen.
Wir bevorzugen normalerweise kleine Hotels, aber dieses grössere Hotel hat uns trotzdem sehr positiv überrascht. Die Atmosphäre war trotz der vielen Zimmer angenehm.
Das Essen in Buffetform war sehr lecker, stets frisch und wurde laufend aufgefüllt. Besonders das Frühstück war unglaublich reichhaltig.
Das Personal war sehr zuvorkommend und freundlich. Die Zimmer waren sauber und angenehm.
Die Promenade ist sehr schön, und Playa Blancs ist bequem zu Fuss erreichbar.
Sehr zu empfehlen.
Second year running at this wonderful hotel right on the promenade.
Breakfast at the hotel was amazing with a fantastic selection of food for all tastes.
Brilliantly located, left to the marina with shops and restaurants and right to Playa Blanca shops and restaurants.
Would highly recommend.
Second year running at this wonderful hotel right on the promenade.
Breakfast at the hotel was amazing with a fantastic selection of food for all tastes.
Brilliantly located, left to the marina with shops and restaurants and right to Playa Blanca shops and restaurants.
Would highly recommend.
The best hotel that I’ve ever been !
Such an amazing stay. The outdoor area were splendid, swimming pool was huge, rooms were clean, spacious and charming. And mostly the breakfast and dinner were outstanding !
The best hotel that I’ve ever been !
Such an amazing stay. The outdoor area were splendid, swimming pool was huge, rooms were clean, spacious and charming. And mostly the breakfast and dinner were outstanding !
Charlene
Reviewed September 5, 2021Reviewed September 5, 2021
How much does it cost to stay in a 5-star hotel in Puerto del Carmen?
The amount you pay for a 5-star hotel in Puerto del Carmen depends on factors such as when you want to go and the length of your break. A top tip for scoring the best deal? Use our pricing filters to check out all of the available hotels for your chosen dates.
Search for the lowest price per night from ¥30,710
What makes a hotel 5 stars in Puerto del Carmen?
Outstanding guest service is the hallmark of every 5-star hotel in Puerto del Carmen. From the instant you arrive, staff ensure your every need is met, whether arranging valet parking or providing in-room massage treatments. Additionally, hotels must feature upscale amenities to obtain a 5-star rating. These can include luxury toiletries, a wellness center, pools, gourmet kitchens and knowledgeable concierge.
Are there any 5-star all-inclusive resorts in Puerto del Carmen?
Use our filters to look for 5-star all-inclusive hotels in Puerto del Carmen where you can enjoy some of the finer things in life. If there's no availability, take a look at our standard luxury stays like Gran Castillo Tagoro Family & Fun Playa Blanca. This 5-star getaway is a favorite among guests in search of a relaxing, upmarket experience.
What are the top 5-star spa hotels in Puerto del Carmen?
Does Puerto del Carmen have any 5-star family resorts?
Spend your vacation in style at Gran Castillo Tagoro Family & Fun Playa Blanca, a 5-star Puerto del Carmen escape that promises relaxation and excitement for your crew. Make the most of the services and amenities here that cater to the needs of both adults and youngsters.
Are there any 5-star vacation rentals in Puerto del Carmen?
You won't find any 5-star vacation rentals in Puerto del Carmen on our site, but there are some other highly rated properties worth checking out. Search through our vacation rentals in Puerto del Carmen to find the ideal place for your getaway.
Are there any 5-star hotels in downtown Puerto del Carmen?
Take a look at Hotel Fariones. This 5-star hotel is ideal if you want to immerse yourself in Puerto del Carmen's vibrant downtown scene.