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"We had a fantastic stay at this hotel. Everything was great from start to finish. The staff were incredibly friendly, welcoming and always willing to help, which made a big difference to our experience. The food was very good, with a nice variety and great quality. The spa was also wonderful, very relaxing and well equipped, making it a perfect place to unwind. We also really enjoyed the cocktails at the bar, which were delicious and well prepared. Overall, we truly loved our stay, felt very comfortable throughout, and would definitely recommend this hotel. We would happily come back again."

"Very clean, high quality throughout. Great breakfast and location on ther beach."

"Food was good with lots of fresh and healthy choices especially breakfast. Staff were superb especially restaurant and bar staff who made service more personal. Great pool and general location of the hotel is good. I would consider a return visit. "

"How this is rated 5 star, I will never know. Rooms are average, food is sub prime. The worst are the staff who are really not friendly and so begrudging to have to help you out."

"Great hotel but needs to treat all its customers fairly. Charging 40 Euros / day for a sunbed cushion (albeit bundled with food & drinks) is a poor way to treat customers !! Staff were very friendly but when we checked in, we were left to find our rooms (5 minute walk away with 3 flights of stairs) with our luggage by ourselves. A bit disappointing "

"Great place to stay in Lanzarote! Spacious and luminous junior suite, comfortable bed, renovated bathroom, nice terrace. Very clean and well maintained. Good breakfast and dinner. Friendly staff. We really enjoyed our stay here. Really recommended! "

"The most warm and welcome check in I have ever experienced the staff could not be more helpful absolutely fantastic thankyou it made my stay so much better would highly recommend this hotel to anyone ! Great location great beach bars and so many restaurants near by 10/10 "

"From the moment I entered it the folks behind the desk were very helpful and courteous.ln particular Geronimo was very helpful but indeed all the staff did everything they could to make my stay pleasant and enjoyable. The buffet breakfast was excellent and the room were cleaned daily. I would highly recommend THB Flora"

"Everything was ok. The building could use an upgrade but everything was cleaned a lot. The staff could have been more friendly, except for one guy at reception 2 who was friendly and helpful. "