「The hotel is modern and clean. The air con was not working in our room and beung unable to open the windows, the room was very hot. I was unable to ring reception to report the issue becase the phone in the toom was not working either, so I had to use my mobile to ring in externally. The staff offered to try to re set the aircon from reception but this did not work. Half an hour later and after a further phonecall, a member of staff bought a stand alone fan to the room. A very disappointing...
「The hotel is modern and clean. The air con was not working in our room and beung unable to open the windows, the room was very hot. I was unable to ring reception to report the issue becase the phone in the toom was not working either, so I had to use my mobile to ring in externally. The staff offered to try to re set the aircon from reception but this did not work. Half an hour later and after a further phonecall, a member of staff bought a stand alone fan to the room. A very disappointing...
Elizabeth