サマナの四つ星ホテル

「Tuve muchos problemas en la habitación ( el aire/ no habia electricidad/ habían goteras por el aire, no habia teléfono) Asi fue cuando llegamos, pudieron resolverlo el mismo día ( aunque el aire se nos volvio a dañar) esto no daño nuestras estadia. el servicio rápido y los muchachos muy amables. La comida riquísima/ el ambiente/ las meseras divinas/ los show buenísimos/」

「Todo hermoso!!! Un hotel muy moderno y limpio, el personal muy amable sobre todo en el restaurante , la comida muy rica y los tragos . Quedamos encantados con la playa, una belleza !!!!!!!! ❤️👍🇩🇴😎」

「Todo bien」

「I was genuinely disappointed in the service. I emailed at the beginning of the week for to arrange transportation. Followed up. No response. I called and went to the front desk because the balcony door wouldn’t close, and as a result, the AC would not come on. No one ever same. I fixed it myself. Asked for sparkling champagne for myself and my partner. The staff brings him sparkling champagne, brings me white wine, as if I wouldn’t know the difference. Seems like everyone is going through the...

「The place is in a beautiful the view is espectacular for being all inclusive place I was not expecting not to be able to order what ever I wanted. There were lots of drinks that I could not order same for some dinner plates. This does not sound like all inclusive. There was no entertainment, also the transportation from Santo Domingo was 750 dollars this was unexpected, because in the Expedia app it says there is shuttle pick up and this is not true. The transportation is very expensive I feel...

「I arrived and let them know for check in. Although room check in was at 3, it wasn’t ready until 330. Afterwards, the WiFi in the hotel wasn’t working during the duration of our stay and the water in the room was not hot. The room was very clean and the pool had a nice view. Breakfast was good. 」

「Very nice expierence. Team is super friendly and responsive. Room was perfectly clean and well maintained. As written in some comments some general updating is required as the hotel is not brand new but for us it was still close to be perfect with only very minor things to improve.」