ミズーリ州北西部の四つ星ホテル

「Great outdoor pool and staff extremely friendly.」

「It was very great service and nice place. 」

「Lovely hotel and staff. Everything very clean and amazing maintenance. Breakfast is good around the hotel and the city is beautiful.」

「We stayed here for the World Cup and had a great experience. Clean, spacious property very conveniently located for activities in downtown Cleveland, and along the streetcar line. It’s connected to a shopping mall and food court with a nice pool and plenty of onsite dining. Very helpful staff, especially Abby at the front desk who helped us deal with a minor issue with our room quickly and professionally. Highly recommend.」

「Thank you」

「Pricy for what you get」

「Excelente」

「The air conditioning was broken during an extreme heat wave. It had been broken. They did not tell guests when they checked in it was broken misrepresenting what was advertised for amenities for the hotel. They took the $520/night and waited for guests to “discover” this very unpleasant surprise. Shockingly unprofessional and amongst the worst staff and hotel experiences I’ve ever had.」